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matrix-org / libera-chat

Support requests for the libera.chat IRC bridge hosted by matrix.org
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Attempting to set up a plumbed channel repeatedly times out #20

Open belak opened 1 year ago

belak commented 1 year ago

I have been attempting to bridge #tinted-theming:matrix.org with #base16 on libera.chat, but it keeps timing out when it gets to the channel operator nick input. I end up getting the simple "Could not get operator nicks." error, though I have also seen "Could not request link. Error M_AS_UNKNOWN: An internal error occurred"

There is a "matrixbridge" user in the channel, but it doesn't seem to be doing anything.

I have seen a number of 504 responses to https://libera.ems.host/ircbridge/_matrix/provision/querylink as well.

Is there anything I can do, or do I just need to keep trying?

erAck commented 1 year ago

Best bet I experienced so far is to delete the bridge in the widget and re-add it again and hope and repeat until successful..

belak commented 1 year ago

I finally got the channel operator list to work, but now I'm back to seeing "Could not request link. Error M_AS_UNKNOWN: An internal error occurred"

Is this because there are already people in the bridged room, or is it a different issue? Is there any migration plan for libera.chat <-> matrix.org rooms when they're dropped later this month?

I ask because I've been trying to resolve this beforehand because we have a number of people in our channel connecting via matrix and so far it hasn't worked. As far as I can tell, there's no documentation, no public plan, and little to no support.