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matrix-org / matrix-appservice-irc

Node.js IRC bridge for Matrix
Apache License 2.0
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@appservice:libera.chat won't respond to users #1729

Closed Diablo-D3 closed 1 year ago

Diablo-D3 commented 1 year ago

I am on the matrix.org homeserver, and the PM chat is unencrypted; I am otherwise connected to the Libera bridge fine and I can talk in IRC channels.

What other things can I do to debug this?

joecool1029 commented 1 year ago

They know the bridge is having issues: https://status.matrix.org/ (they are finally showing it here now). Always hits when the maintainer is on vacation...

It seems like it's beginning to come back now but if they restarted it it'll be a few hours until it settles.

Possible dupe of: https://github.com/matrix-org/libera-chat/issues/6

progval commented 1 year ago

That's not the same issue; this one is about the appservice not responding, not IRC messages being dropped.

AndrewFerr commented 1 year ago

Has this issue persisted for any of you? At least on my end, the appservice bot is responding well after having redeployed the bridge with some fixes.

joecool1029 commented 1 year ago

It's been working fine on my end for at least 12 hours or so. I run my own homeserver, not on the matrix.org instance.

Half-Shot commented 1 year ago

I believe the bot is also working, and yeah as mentioned it's not nothing to do with the message drops. Feel free to comment if you're still seeing this, but also check your federation setup.

Diablo-D3 commented 1 year ago

This issue persists.

AndrewFerr commented 1 year ago

Our logs show that the bot is responding, and chatting with the bot myself (even when using a matrix.org account) indeed has it answer back.

What command(s) are you trying to send?

Diablo-D3 commented 1 year ago

!help

Diablo-D3 commented 1 year ago

So, I figured out what the problem was: the matrix.org homeserver set appservice to ignore for me. I'm not sure what behavior triggered that, and I know I didn't set it to ignore myself.