Open MadLittleMods opened 2 years ago
As part of the Account Resurrection cycle in the Delight team, we are picking up this issue with the following decisions/ discussion points:
👀 @gsouquet
@t3chguy You're right, the idea is not to holistically fix the mobile experience. We're going to solely focus on https://github.com/vector-im/element-web/issues/14962 and do a bit of CSS wrangling for a set period of time to try to tackle all the low hanging fruits to improve the readibility that we seem to have lost over time.
Improving the iOS first-time user experience (FTUE).
Why is it currently bad?
What's our ideal solution?
As discussed with @ara4n, the ideal/expected UI is:
But this isn't possible with the current iOS ecosystem. We can make some separate improvements to improve the iOS flows though.
Alternative potential improvements
1. The
matrix.to
Continue button should be visible even after clicking itTracked by https://github.com/matrix-org/matrix.to/issues/255
This is important to allow users to retry the permalink after they go away and install the native iOS app from the badge or out of band. Or just pressing back in their browser after being redirected to Element Web.
2. Block mobile Element web access with the
/mobile_guide
Tracked by https://github.com/vector-im/element-web/issues/15035 and https://github.com/vector-im/element-web/issues/14962
People can stumble upon
app.element.io
in a variety of ways and it's a bad experience when they do it on mobile web.3. Improve the
/mobile_guide
Someone even suggested linking to Hydrogen as an alternative which does work pretty well on mobile web -> https://github.com/vector-im/element-web/issues/19870
4. Improve the main mobile web views you would see flowing from
matrix.to
linksTracked by https://github.com/vector-im/element-web/issues/14962
Separately, it would be good to improve the main mobile web views you would see flowing from
matrix.to
links. Doesn't have to be perfect but less squishy would be good. Forcing people to install native mobile apps in order to see content is a bit evil. The good thing is that our mobile guide is dismissible.Figma designs
https://www.figma.com/file/ZDVvKC8odsa5Jeml9gCuLd/Web%3A-New-User's-Journey?node-id=244%3A4721