Closed vandsten closed 5 years ago
When we want to enable emails notifications fail.
We have modified file configuration /etc/matrix-synapse/homeserver.yaml and add then next block configuration:
email: enable_notifs: true smtp_host: "smtp.example.com" smtp_port: 587 smtp_user: "mailaccount" smtp_pass: "passswordaccount" require_transport_security: True notif_from: "Your Friendly %(app)s Home Server <soporte_notificaciones_matrix@example.com>" app_name: Matrix template_dir: res/templates notif_template_html: notif_mail.html notif_template_text: notif_mail.txt notif_for_new_users: True riot_base_url: "https://riot.example.com"
We have creadted /etc/matrix-synpase/res directory and get files from: https://github.com/matrix-org/synapse/tree/master/res/templates
Then we restart service with "systemctl restart matrix-synapse" but no start synapse service. Log output is next (/var/log/matrix-synapse/homeserver.log):
2018-07-27 12:53:19,612 - synapse.app.homeserver - 343 - INFO - None- Preparing database: psycopg2... 2018-07-27 12:53:19,627 - synapse.storage.prepare_database - 223 - INFO - None- Upgrading schema to v50 2018-07-27 12:53:19,631 - synapse.app.homeserver - 361 - INFO - None- Database prepared in psycopg2. 2018-07-27 12:53:19,631 - synapse.server - 189 - INFO - None- Setting up. 2018-07-27 12:53:19,684 - synapse.storage.event_push_actions - 469 - INFO - None- Searching for stream ordering 1 month ago 2018-07-27 12:53:19,694 - synapse.storage.event_push_actions - 475 - INFO - None- Found stream ordering 1 month ago: it's 2 2018-07-27 12:53:19,694 - synapse.storage.event_push_actions - 477 - INFO - None- Searching for stream ordering 1 day ago 2018-07-27 12:53:19,702 - synapse.storage.event_push_actions - 483 - INFO - None- Found stream ordering 1 day ago: it's 1682 2018-07-27 12:53:19,706 - synapse.server - 191 - INFO - None- Finished setting up. 2018-07-27 12:53:19,708 - synapse.handlers.auth - 79 - INFO - None- Extra password_providers: [<ldap_auth_provider.LdapAuthProvider object at 0x7f992e93ae90>] 2018-07-27 12:53:19,709 - synapse.push.pusher - 43 - INFO - None- email enable notifs: True 2018-07-27 12:53:19,710 - synapse.push.mailer - 528 - INFO - None- loading jinja2 2018-07-27 12:53:19,710 - twisted - 131 - ERROR - - Traceback (most recent call last): 2018-07-27 12:53:19,711 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/runpy.py", line 162, in _run_module_as_main 2018-07-27 12:53:19,711 - twisted - 131 - ERROR - - "__main__", fname, loader, pkg_name) 2018-07-27 12:53:19,711 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/runpy.py", line 72, in _run_code 2018-07-27 12:53:19,712 - twisted - 131 - ERROR - - exec code in run_globals 2018-07-27 12:53:19,712 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/app/homeserver.py", line 540, in <module> 2018-07-27 12:53:19,713 - twisted - 131 - ERROR - - main() 2018-07-27 12:53:19,713 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/app/homeserver.py", line 535, in main 2018-07-27 12:53:19,713 - twisted - 131 - ERROR - - hs = setup(sys.argv[1:]) 2018-07-27 12:53:19,714 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/app/homeserver.py", line 364, in setup 2018-07-27 12:53:19,714 - twisted - 131 - ERROR - - hs.start_listening() 2018-07-27 12:53:19,714 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/app/homeserver.py", line 251, in start_listening 2018-07-27 12:53:19,715 - twisted - 131 - ERROR - - self._listener_http(config, listener) 2018-07-27 12:53:19,715 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/app/homeserver.py", line 121, in _listener_http 2018-07-27 12:53:19,715 - twisted - 131 - ERROR - - config, name, res.get("compress", False), 2018-07-27 12:53:19,715 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/app/homeserver.py", line 181, in _configure_named_resource 2018-07-27 12:53:19,716 - twisted - 131 - ERROR - - client_resource = ClientRestResource(self) 2018-07-27 12:53:19,716 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/rest/__init__.py", line 51, in __init__ 2018-07-27 12:53:19,716 - twisted - 131 - ERROR - - self.register_servlets(self, hs) 2018-07-27 12:53:19,717 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/rest/__init__.py", line 58, in register_servlets 2018-07-27 12:53:19,717 - twisted - 131 - ERROR - - room.register_servlets(hs, client_resource) 2018-07-27 12:53:19,717 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/rest/client/v1/room.py", line 824, in register_servlets 2018-07-27 12:53:19,718 - twisted - 131 - ERROR - - RoomStateEventRestServlet(hs).register(http_server) 2018-07-27 12:53:19,718 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/rest/client/v1/room.py", line 90, in __init__ 2018-07-27 12:53:19,718 - twisted - 131 - ERROR - - self.handlers = hs.get_handlers() 2018-07-27 12:53:19,719 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/server.py", line 460, in _get 2018-07-27 12:53:19,719 - twisted - 131 - ERROR - - dep = builder() 2018-07-27 12:53:19,719 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/server.py", line 231, in build_handlers 2018-07-27 12:53:19,720 - twisted - 131 - ERROR - - return Handlers(self) 2018-07-27 12:53:19,720 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/handlers/__init__.py", line 48, in __init__ 2018-07-27 12:53:19,720 - twisted - 131 - ERROR - - self.federation_handler = FederationHandler(hs) 2018-07-27 12:53:19,720 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/handlers/federation.py", line 85, in __init__ 2018-07-27 12:53:19,721 - twisted - 131 - ERROR - - self.pusher_pool = hs.get_pusherpool() 2018-07-27 12:53:19,721 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/server.py", line 460, in _get 2018-07-27 12:53:19,721 - twisted - 131 - ERROR - - dep = builder() 2018-07-27 12:53:19,722 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/server.py", line 331, in build_pusherpool 2018-07-27 12:53:19,722 - twisted - 131 - ERROR - - return PusherPool(self) 2018-07-27 12:53:19,722 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/push/pusherpool.py", line 30, in __init__ 2018-07-27 12:53:19,723 - twisted - 131 - ERROR - - self.pusher_factory = PusherFactory(_hs) 2018-07-27 12:53:19,723 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/push/pusher.py", line 47, in __init__ 2018-07-27 12:53:19,723 - twisted - 131 - ERROR - - templates = load_jinja2_templates(hs.config) 2018-07-27 12:53:19,723 - twisted - 131 - ERROR - - File "/usr/lib/python2.7/dist-packages/synapse/push/mailer.py", line 536, in load_jinja2_templates 2018-07-27 12:53:19,724 - twisted - 131 - ERROR - - config.email_notif_template_html 2018-07-27 12:53:19,724 - twisted - 131 - ERROR - - File "/usr/local/lib/python2.7/dist-packages/jinja2/environment.py", line 830, in get_template 2018-07-27 12:53:19,724 - twisted - 131 - ERROR - - return self._load_template(name, self.make_globals(globals)) 2018-07-27 12:53:19,725 - twisted - 131 - ERROR - - File "/usr/local/lib/python2.7/dist-packages/jinja2/environment.py", line 804, in _load_template 2018-07-27 12:53:19,725 - twisted - 131 - ERROR - - template = self.loader.load(self, name, globals) 2018-07-27 12:53:19,725 - twisted - 131 - ERROR - - File "/usr/local/lib/python2.7/dist-packages/jinja2/loaders.py", line 113, in load 2018-07-27 12:53:19,726 - twisted - 131 - ERROR - - source, filename, uptodate = self.get_source(environment, name) 2018-07-27 12:53:19,726 - twisted - 131 - ERROR - - File "/usr/local/lib/python2.7/dist-packages/jinja2/loaders.py", line 187, in get_source 2018-07-27 12:53:19,726 - twisted - 131 - ERROR - - raise TemplateNotFound(template) 2018-07-27 12:53:19,727 - twisted - 131 - ERROR - - jinja2.exceptions.TemplateNotFound: notif_mail.html
We see that notif_mail.html is not found but it is in directory /etc/matrix-synapse/res/
For future reference:
It actually looks for template_dir in /var/lib/matrix-synapse/.
template_dir
/var/lib/matrix-synapse/
In your case, you could set it like this: template_dir: /etc/matrix-synapse/res/templates
template_dir: /etc/matrix-synapse/res/templates
Description
When we want to enable emails notifications fail.
Steps to reproduce
We have modified file configuration /etc/matrix-synapse/homeserver.yaml and add then next block configuration:
We have creadted /etc/matrix-synpase/res directory and get files from: https://github.com/matrix-org/synapse/tree/master/res/templates
Then we restart service with "systemctl restart matrix-synapse" but no start synapse service. Log output is next (/var/log/matrix-synapse/homeserver.log):
We see that notif_mail.html is not found but it is in directory /etc/matrix-synapse/res/
Version information