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mattermost-community / focalboard

Focalboard is an open source, self-hosted alternative to Trello, Notion, and Asana.
https://www.focalboard.com
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Bug:Focalboard Desktop app displays blank page #3362

Open banboo3 opened 2 years ago

banboo3 commented 2 years ago

Steps to reproduce the behavior

Whether downloading the desktop app from Windows Store or Github Open the app as administrator Then displays blank page as below ,no others.

Screenshots (optional)

image

Edition and Platform

banboo3 commented 2 years ago

Add more information If I use the Browser ,can access. image

chenilim commented 2 years ago

Hi @banboo3, thanks for reporting this! Has this always happened for you, or did this start happening after a recent upgrade?

One thing to try:

  1. Backup the focalbaord.db file (located here)
  2. Delete it from the original location
  3. Uninstall and reinstall the app (e.g. from the Windows App Store)

Does the issue repro?

cc @ogi-m, are you able to repro this issue?

banboo3 commented 2 years ago

Hi @chenilim, This is the first time I use focalboard, and it seems that it can not work in my laptop. I just re-install the windows but still same.The model of my laptop is Dell latitude 7390

banboo3 commented 2 years ago

Does focalboard need to be supported by webview2 macrosoft? I already installed the webview2 runtime.

ogi-m commented 2 years ago

I can't repro on Windows 10

wuwinson commented 2 years ago

Has anyone else encountered this and can chime in?

@banboo3 In the meantime, we just launched our Cloud Starter plan - please feel free to try it out here. Thanks!

banboo3 commented 2 years ago

@ogi-m @chenilim Hi, I would like to add one more information , the laptop is be added a corporate domain , does the domain setting affect this issue?

AuspeXeu commented 2 years ago

Maybe related to #3788?