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mattermost-community / mattermost-app-servicenow

Service Now app for Mattermost
Apache License 2.0
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Use the Trouble Ticket API #46

Open levb opened 2 years ago

levb commented 2 years ago

Currently, the app creates incidents making basic records in the incident table.

There appears to be a proper API for filing trouble tickets, https://developer.servicenow.com/dev.do#!/reference/api/sandiego/rest/trouble-ticket-open-api

We should use it.