Cannot type ~ˇ^˘°˛`˙´ with Hungarian keyboard layout

[MathiasMagnus]

• [x] This is not a troubleshooting question. Troubleshooting questions go here: http://www.mattermost.org/troubleshoot/.
• [x] This doesn't reproduce on web browsers (such as in Chrome). If it does, issue reports go to the Mattermost Server repository.
• [x] I have read contributing guidelines.

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Summary Typing any of ~ˇ^˘°˛``˙´ is impossible using Hungarian keyboard layout. Most problematic are backtick and tilde which are used for unformatted snippets and channel references, but I'd also occasionally want to type -15°C. (Winter's coming.)

The root cause likely is Windows treating Ctrl+Alt the same as AltGr which on many European keyboards are used to access characters found all over the keyboard. If that special character happens to reside on a Ctrl+Alt+<key> hotkey combination, it will likely be misinterpreted.

Environment

• Operating System: Windows 10 2004
• Mattermost Desktop App version: 4.2.3
• Mattermost Server version: 5.23.1

Steps to reproduce Change keyboard layout to Hungarian, press AltGr+7.

Expected behavior See backtick as typed

Observed behavior Shortcut activated taking me to the 7th channel.

Possible fixes

• Allow to customize hotkeys?
• At least allow changing hotkey from Ctrl+Alt to Ctrl+Shift.

Related issues:

• Cannot type a closing brace with Spanish keyboard layout

[Willyfrog]

hello and thanks for the report! first question that comes to mind is: does this happen only on the desktop app or also on the browser? have you tried with a more recent version of the app?

[MathiasMagnus]

• This happens only in the desktop app. Doesn't happen in Firefox.
• I don't regularily search for updates. There was an issue opened about this which I've also mentioned it was closed too soon, as the accompanying JIRA ticket has been on the backlog for more than a year now. Auto-updates is an integral part of UX, and by no means do I mean baking it into the app itself. Running it through the app converter should suffice.
  • Having that said I updated the app which seems to have solved the issue.
  • Another indication to having value in auto-updates. @Willyfrog Please publish through the Microsoft Store to avoid users falling behind on versions.

[Willyfrog]

there are plans to deliver apps through stores, but we still have to work through some tickets to get there (like having the option on mac to use nsuserdefaults)