[Bug]: The calls panel is not fully displayed

timidbore commented 1 year ago

Before you file a bug report

[X] I have checked the issue tracker and have not found an issue that matches the one I'm filing.
[X] This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16.
[X] This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/.
[X] This issue doesn't reproduce on web browsers (such as in Chrome). If it does, issue reports go to the Mattermost Server repository.
[X] This issue reproduces on the most recent stable version, or the most recent prerelease version of the Mattermost Desktop App.
[X] I have read the contribution guidelines.

Mattermost Desktop Version

Version 5.3.1 commit: 2c3d80f

Operating System

Windows 11 x64

Mattermost Server Version

7.7.3

Steps to reproduce

Please see an attached videoclip: https://user-images.githubusercontent.com/37333953/235679149-33f5bf37-6aa6-49e0-bee2-007e7c6f1ef8.mp4

Expected behavior

Phone call panel should be visible during the call.

Observed behavior

The panel (popout) with phone call controls is not fully displayed (partially hidden) when making a call. It doesn't allow me to press some buttons (f.e. break the call). Furthermore, after focusing cursor to chat area the panel disappears completely.

Log Output

Sorry. I can't include logs. I've checked it and see that logs contain chat messages in clear text. It's a security-sensitive info.

Additional Information

The bug is reproduced on several recent versions of the client (including 5.3.1, 5.3.0, 5.2.2).
The bug is not happening on old version of the client 5.1.1 (I haven't checked any other versions between 5.1.1 and 5.2.2 for this bug).

streamer45 commented 1 year ago

@googman Sounds like the server may be running a slightly out-of-date version of the Calls plugin. Could you check which version is that?

This is likely the same issue reported in https://github.com/mattermost/desktop/issues/2683

timidbore commented 1 year ago

I forgot to mention that all my colleagues, not just me, experience this problem on the above versions.

streamer45 commented 1 year ago

That would be expected if the issue is the plugin although I'd be very surprised if this issue reproduces on desktop app 5.2.x since the way the calls widget renders was only changed in 5.3

timidbore commented 1 year ago

@streamer45 Oh, thank you! I didn't realize that plugins should also be updated. Yes, indeed, we have an old version of the plugin, as it turned out. Update and I'll let you know if it solved the problem. Thanks again!

streamer45 commented 1 year ago

Yeah, there was a breaking change we introduced in Desktop 5.3 that requires the plugin to be at least at version 0.13 Thanks for checking, let us know when you upgrade.

timidbore commented 1 year ago

@streamer45 Unfortunately, updating the Calls plugin to version 0.15.1 did not help.

We've restarted Mattermost Server after the plugin update but the problem is still reproducing. :(

streamer45 commented 1 year ago

@googman Could you make sure to hard refresh the app (Ctrl-Shift+R) ? Maybe it's still loading some cached version.

timidbore commented 1 year ago

@streamer45 Yeah, it helped (Ctrl+Shift+R)! Thank you!

mattermost / desktop