[Bug]: No Window in Mac

lifeofguenter commented 1 year ago

Before you file a bug report

[X] I have checked the issue tracker and have not found an issue that matches the one I'm filing.
[X] This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16.
[X] This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/.
[X] This issue doesn't reproduce on web browsers (such as in Chrome). If it does, issue reports go to the Mattermost Server repository.
[X] This issue reproduces on the most recent stable version, or the most recent prerelease version of the Mattermost Desktop App.
[X] I have read the contribution guidelines.

Mattermost Desktop Version

5.4.0

Operating System

macOS 13.5 Apple Silicon

Mattermost Server Version

No response

Steps to reproduce

I unfortunately do not know how to reproduce. The desktop client just stopped working - showing any window

Expected behavior

-

Observed behavior

-

Log Output

08:39:42.405 › [MainWindow] Unable to send the message to the main window for message type update-downloads-dropdown

Additional Information

No response

devinbinnie commented 1 year ago

@lifeofguenter I can't reproduce this myself, but I have seen other reports of this. I'm still not sure what's causing it.

Is there a crash message? Do you have any kind of window management software? Is there another machine you can reproduce this on? Is the window hidden at all?

lifeofguenter commented 1 year ago

Unfortunately I do not know how to reproduce. I had to uninstall app and re-install from AppStore. So seems like some local file within the .app got damaged/changed/bricked?

No hidden window via “show all windows”.

devinbinnie commented 1 year ago

Unfortunately I do not know how to reproduce. I had to uninstall app and re-install from AppStore. So seems like some local file within the .app got damaged/changed/bricked?

No hidden window via “show all windows”.

@lifeofguenter Is it fixed now that you've reinstalled?

xhruso00 commented 1 year ago

*I have isolated the issue to be related to external monitor. I have my own app that is having the issue but also I am not able to reproduce it.

devinbinnie commented 1 month ago

Is this still an issue for anyone on v5.9?

mattermost / desktop