[Bug]: The desktop app weirdly leaves a border on top which is fully white and no matter how many times you close and open again, it doesn't go away. Also it refuses to open one specific channel which opens very easily in the Android and web app.

chickenmikamasala commented 3 months ago

Checks before filing an issue

[X] This issue doesn't reproduce on web browsers (such as in Chrome). If it does, issue reports go to the Mattermost Server repository.
[X] I have checked the issue tracker and have not found an issue that matches the one I'm filing.
[X] This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16.
[X] This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/.
[X] This issue reproduces on the most recent stable version, or the most recent prerelease version of the Mattermost Desktop App.
[X] I have read the contribution guidelines.

Mattermost Desktop Version

5.9.0

Operating System

Windows 10 x64

Mattermost Server Version

No response

Steps to reproduce

Just open the app

Expected behavior

App should open with a normal window size

Observed behavior

A small bar of white is left unused at the top and one specific channel doesn't open

Log Output

No log output

Additional Information

No response

devinbinnie commented 3 months ago

@chickenmikamasala Can you post a screenshot of what you're seeing? This is likely an issue where the configured server address is not matching the actual URL of the application, which might mean the server URL is misconfigured either on the Desktop App or on the server itself.

chickenmikamasala commented 3 months ago

[image: image.png]

This is what I see, the white bar above the toolbar appears after I open the app. Not a very big problem, but a little annoying. How do I solve it?

Thanks

On Wed, Aug 21, 2024 at 8:03 PM Devin Binnie @.***> wrote:

@chickenmikamasala https://github.com/chickenmikamasala Can you post a screenshot of what you're seeing? This is likely an issue where the configured server address is not matching the actual URL of the application, which might mean the server URL is misconfigured either on the Desktop App or on the server itself.

— Reply to this email directly, view it on GitHub https://github.com/mattermost/desktop/issues/3131#issuecomment-2302203207, or unsubscribe https://github.com/notifications/unsubscribe-auth/BDYC64IWYPC4RYMKBUA3XTDZSSQNHAVCNFSM6AAAAABM4C26YWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMBSGIYDGMRQG4 . You are receiving this because you were mentioned.Message ID: @.***>

devinbinnie commented 3 months ago

[image: image.png]

@chickenmikamasala Seems like the image didn't come through in the email.

chickenmikamasala commented 3 months ago

[cid:a21e36d4-af95-4919-ab30-2a7a0b00175c]

What about now?

From: Devin Binnie @.> Sent: Wednesday, August 21, 2024 10:45 PM To: mattermost/desktop @.> Cc: chickenmikamasala @.>; Mention @.> Subject: Re: [mattermost/desktop] [Bug]: The desktop app weirdly leaves a border on top which is fully white and no matter how many times you close and open again, it doesn't go away. Also it refuses to open one specific channel which opens very easily in the A...

[image: image.png]

@chickenmikamasalahttps://github.com/chickenmikamasala Seems like the image didn't come through in the email.

— Reply to this email directly, view it on GitHubhttps://github.com/mattermost/desktop/issues/3131#issuecomment-2302586088, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BDYC64ME662DL6QXVNEFOODZSTDJ5AVCNFSM6AAAAABM4C26YWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMBSGU4DMMBYHA. You are receiving this because you were mentioned.Message ID: @.***>

devinbinnie commented 3 months ago

[cid:a21e36d4-af95-4919-ab30-2a7a0b00175c]

Unfortunately not :(

devinbinnie commented 2 months ago

Closing as we haven't received further information on this issue. This seems like a configuration issue on the reporter's machine.

mattermost / desktop