No notification / Polling messages

ramack commented 5 years ago

Summary

When a new message come in, I don't get any notification from the mattermost beta app.

Environment Information

Device Name: Xcover 4
OS Version: Android Pie
Mattermost App Version: 1.19.0 (Build 193)
Mattermost Server Version: 5.2.0 (Build 5.2.1)

Steps to reproduce

Disable all google services.

Expected behavior

Notification on new messages.

Observed behavior

No notifications shown by the app. When manually opening new messages in public and 1:1 communication channels are shown.

Possible fixes

As no GCM service is available the app should switch to a polling mode, where with a forground service the app polls in configurable time whether there are new messages.

amyblais commented 5 years ago

@ramack Would you be open to updating to latest versions (mobile 1.23.1 and server 5.15) to see if you experience the same issue?

enahum commented 5 years ago

@ramack no polling mechanism is present and currently we are not planning to add it.

If this is a major pain point for you and you team you can consider joining our [community server](https://community.mattermost.com] and have a conversation about this to figure out the proper implementation that then you and your team could work on and contribute to the project if determined that it makes sense.

ramack commented 5 years ago

@ramack Would you be open to updating to latest versions (mobile 1.23.1 and server 5.15) to see if you experience the same issue?

For sure, I'll update automatically as soon as the version is available in f-droid. Did you setup the detection of new versions correctly?

enahum commented 5 years ago

Latest version does not have a polling mechanism and sadly no other version will as long as it is not contributed by someone.

Also updates to f-droid are done by the community and not the mattermost team.

ramack commented 5 years ago

@ramack no polling mechanism is present and currently we are not planning to add it.

If this is a major pain point for you and you team you can consider joining our [community server]([https://community.mattermost.com]](https://community.mattermost.com%5D) and have a conversation about this to figure out the proper implementation that then you and your team could work on and contribute to the project if determined that it makes sense.

If you don't want to support devices that are free of google services want is the meaning of doing the app as free software? I can live with manual polling it will just not be as instant as what mattermost promises. My tesm is aware that mattermost is not relyable in notifications.

I mainly filed this ticket for you as an opportunity to improve, if you don't care, I don't also.

enahum commented 5 years ago

We never said we don’t care.. we are open to discuss it and a Pull request is more than welcome ;)

ramack commented 5 years ago

Also updates to f-droid are done by the community and not the mattermost team.

Yes, I have seen. But it doesn't look easy to build your app, so maybe you want to help a little out, because you as developers have two options. 1) Do your best to make it as easy as possible to build for f-droid or 2) leave everything up to some poor guys trying to make your app available for people who care about really free software and/or have some concerns with google.

We never said we don’t care.. we are open to discuss it and a Pull request is more than welcome ;)

You didn't say that explicitly, but when I read your answer it felt a little like that. Clearly we all want contributions from users to our projects and we have to prioritize between different requests, but the way you say it has a big impact on the decision whether someone stays and actively contributes or just goes away. - There are so many opportunities to contribute out there, any - I guess - nobody is waiting to be able to contribute to exactly your project. And if someone takes the time to create an issue on github with a feature request he is already somehow interested...

9cat commented 4 years ago

please nehance the notication , it is really the worst thing in mattermost. we really want to heavily depend on mattermost. but he notification part is really not that satisified for a long time.

enahum commented 4 years ago

@9cat Sorry for the delayed response, but can you please share with us what is it that you are seeing and what is your expectation? FYI @esethna