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mattermost / mattermost-mobile

Next generation iOS and Android apps for Mattermost in React Native
https://about.mattermost.com/
Apache License 2.0
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App becomes amazingly slow and often force closes #7872

Open giffmann opened 7 months ago

giffmann commented 7 months ago

Summary

The app, over the past year has continued to degrade and become agonizingly slow over the course of a week or so of usage. I, and numerous other people at my organization, have been forced to delete/reinstall the app as often as every 2 days in order for it to continue working. The slowness exhibits itself when selecting a channel to respond to. It can take over 5 seconds for user action to be recognized and acted upon. Recently, the app has also started force closing when attempting to read a channel OR create a post.

Environment Information

Steps to reproduce

Use a mattermost server that has stats similar to the screenshot. Perform ANY action after using the app for a week.

image

Expected behavior

WAY faster responsiveness to user actions. NOT force closing itself.

Observed behavior (that appears unintentional)

No error messages ever. App becomes slow taking upwards of 5 seconds to respond to any input AND force closes itself.

Possible fixes

If you can, link to the line of code that might be responsible for the problem

giffmann commented 7 months ago

Second time reporting this issue as per the iOS app store. First issue, reported nearly a year ago is linked below.

https://github.com/mattermost/mattermost-mobile/issues/7322

giffmann commented 7 months ago

@amyblais would be great if the team would take a look at this issue and the linked issue noted above. The original issue has been open over a year with no response and not even noted as a bug report by a label yet. This issue affects between 200 and 300 users at my org.