mattermost / mattermost-mobile

Next generation iOS and Android apps for Mattermost in React Native
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User frustration due to lost Server URL and user name #7939

Closed be-glass closed 6 months ago

be-glass commented 6 months ago

Summary

Client should always remember Server URL and user name

Environment Information

Steps to reproduce

How can we reproduce the issue (what version are you using?)

Expected behavior

Observed behavior (that appears unintentional)

After session expiry, the user is presented with blank fields for Server URL and user name.

Many users don't remember the server URL, and don't bother to ask the administrator. This causes a large number of users to abandon the platform, due to inexperience or lack of motivation.

Possible fixes

Let the client remember Server URL and user name and save the users from having to remember them.

amyblais commented 6 months ago

Closing as a duplicate of https://github.com/mattermost/mattermost-mobile/issues/7076.