Create a user-friendly page to display when user authenticates but email does not match

mattermost / mattermost-plugin-servicenow

ServiceNow plugin for Mattermost

Apache License 2.0

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Create a user-friendly page to display when user authenticates but email does not match #139

Closed DHaussermann closed 7 months ago

DHaussermann commented 1 year ago

When a user tries to connect and authenticates but the email from Mattermost does not match the email in Service Now, the user see's an error.

The user should see a friendlier error for this.

manojmalik20 commented 1 year ago

@DHaussermann Is it okay to send a DM to the user from the bot showing a friendly error and close the new tab? OR do we have to create a separate page?

mickmister commented 1 year ago

@manojmalik20 @DHaussermann We typically don't curate these pages too much. Maybe just change this text to "Please make sure your email address on your Mattermost account matches the email in your ServiceNow account."

ayusht2810 commented 1 year ago

@DHaussermann fixed the issue in PR https://github.com/mattermost/mattermost-plugin-servicenow/pull/170. Please review

raghavaggarwal2308 commented 10 months ago

@mickmister @DHaussermann Can we close this issue?