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Simplify behaviour of /incident list #16993

Closed mattermod closed 3 years ago

mattermod commented 3 years ago

Incident Collaboration's slash command /incident list shows a list of the ongoing incidents, and it behaves as follows:

We need to change the /incident list command to:

  1. Behave the same for mobile and web/desktop. That is, it should always output the information as a post, and not try to open the RHS if the command is executed from the web or the desktop applications.

  2. Use a table instead of the message attachments. The table should be something similar to the one implemented for the /incident timeline command. As columns, we should have:

    • Incident name: the name of the incident, with a link to the channel.
    • Duration: time since the incident was reported.
    • Commander: the username of the commander.
    • Status: Reported or Active.

If you're interested please comment here and come join our "Contributors" community channel on our daily build server, where you can discuss questions with community members and the Mattermost core team. For technical advice or questions, please join our "Developers" community channel.

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JIRA: https://mattermost.atlassian.net/browse/MM-33121

papakaliati commented 3 years ago

Channel link should be included on the incident name (or in an additional column).

agarciamontoro commented 3 years ago

Good catch, @papakaliati, I've updated the issue!

vaidyamilind commented 3 years ago

Hi, I would like to work on this.

vaidyamilind commented 3 years ago

I would like know that actual changes will happen at mattermost / mattermost-plugin-incident-collaboration level

lieut-data commented 3 years ago

Hi @vaidyamilind! Looks like we missed this comment here -- would you like to connect with a developer to speak more about this ticket?

lieut-data commented 3 years ago

Pivoting away from these interactions via slash command: so closing out this ticket.