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mattfortnow / lovepowerup

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Push notifications not going out #32

Open mattfortnow opened 11 years ago

mattfortnow commented 11 years ago

Please refer to some comments in issue #12.

moyoinc commented 11 years ago

-I did not get push or email notifications when I received love but I wonder if that's because I had the app open. I can't rightly say if I received love when the app was closed. After further testing, I'm pretty sure that neither the push notifications nor the email notifications are working.

moyoinc commented 11 years ago

I'm pretty sure that it is because the app is open. Either when looking at it, or running in the background.

Cristian, please confirm.

christielepage commented 11 years ago

this is working even while app is multitasking

mattfortnow commented 11 years ago

No push notifications are going out at all in version 1.0.

moyoinc commented 11 years ago

Thank you for emailing Urban Airship Customer Support. Our standard business hours are Monday-Friday, 6:00am-6:00pm Pacific time. Your message will be reviewed by a Customer Support Engineer, who will follow up shortly to help resolve your issue. This inquiry has been assigned Case #00006960, which you can reference in future emails to our Support team.

In the meantime, you can review the documentation at http://docs.urbanairship.com/, check on the status of Urban Airship’s systems at http://status.urbanairship.com, and see scheduled downtimes and recent issues on Twitter at @UA_eng.

We handle incoming issues during our standard business hours Monday-Friday, 6:00am-6:00pm Pacific time. The highest priority/severity issues in the queue will be tackled first.