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matthuisman / slyguy.addons

Github mirror of SlyGuy add-ons
https://www.matthuisman.nz/2020/02/slyguy-kodi-repository.html
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9Now - Brightcove access denied #886

Closed grapenose closed 2 days ago

grapenose commented 3 days ago

Not able to play media. Getting message Could not find media source from Brightcove. Access _Denied. Have just installed this to watch a particular show. Went through comments in Whirlpool but nothing. Tried Sony Bravia and Amazon Cube, both the same

matthuisman commented 3 days ago

are you physically in australia? can you play the same content OK on the 9now website? If not - then its because they are geoblocking you

grapenose commented 3 days ago

Yes in Australia and I can play content on 9now using a windows PC.

matthuisman commented 2 days ago

are you geoff2011 ?

matthuisman commented 2 days ago

also, it should give you an output like this: Server Message: {'client_geo': 'nz', 'error_subcode': 'CLIENT_GEO', 'error_code': 'ACCESS_DENIED', 'message': 'Access to this resource is forbidden by access policy.'}

What does your say? Are you running the latest version of the 9now addon?

grapenose commented 2 days ago

I'm getting the above message. Running the latest version of 9now

grapenose commented 2 days ago

I'm geoff2011

matthuisman commented 2 days ago

you get the same error as me - saying client_geo is NZ? How are you using your smart dns in Kodi?

grapenose commented 2 days ago

Sorry I did not check the client its geo "gb" on both Amazon Cube and Sony Bravia, I assume this is Great Britain My DNS does not have 9now ticked but I do have U (UKTV ) ticked. For my DNS there is a potential conflict with these two. Will Try to untick U and see if this makes a difference. Yep that worked. I now have access to 9 Now. So not the app but my DNS. Will contact them. Thanks for your help

matthuisman commented 2 days ago

great :) Yes, the brightcove url endpoint is shared by multiple services unfortunately