Authentication Expired, now cannot re-authenticate

[invertedworld]

I received an ‘Authentication Expired’ message. When I try to re-authenticate I get ‘ Email/Password authentication failed.’

I have changed and verified the password works in the PodPoint app.

Logger: podpointclient.helpers Source: custom_components/pod_point/config_flow.py:128 integration: Pod Point (documentation, issues) First occurred: 08:46:38 (1 occurrences) Last logged: 08:46:38

Error updating access token. Auth Error (200) - Error processing access token response. 'idToken' not found in json.

Not sure where in HA to find the config to share.

[mattrayner]

Hi, which version of the plugin and home assistant are you running? The latest version needs a new home assistant version so you will only see it once HA is updated to 2024.7.1 or newer

You should be running 2.0.5

On Sun, 13 Oct 2024 at 09:10, invertedworld @.***> wrote:

I received an ‘Authentication Expired’ message. When I try to re-authenticate I get ‘ Email/Password authentication failed.’

I have changes and verified the password works in the PodPoint app.

Logger: podpointclient.helpers Source: custom_components/pod_point/config_flow.py:128 integration: Pod Point (documentation https://github.com/mattrayner/pod-point-home-assistant-component, issues https://github.com/mattrayner/pod-point-home-assistant-component/issues) First occurred: 08:46:38 (1 occurrences) Last logged: 08:46:38

Error updating access token. Auth Error (200) - Error processing access token response. 'idToken' not found in json.

Not sure where in HA to find the config to share.

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[invertedworld]

Hi Matt.

Core 2024.10.2 Supervisor 2024.10.0 Operating System 13.1 Frontend 20241002.3

Pod Point component version 2.0.5

[garybrowngeo]

Same problem here. I think its where PodPoint have added 2FA.

[mattrayner]

It’s entirely possible that this has killed the component, this week I’ll try and reverse engineer how it’s done

On Sun, 13 Oct 2024 at 23:53, Gary Brown @.***> wrote:

Same problem here. I think its where PodPoint have added 2FA.

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[garybrowngeo]

I have managed to remove the 2FA from my account. To do this you need to add the 2FA on the App and then go in again and remove it. You will then get an email with a link to formally remove the 2FA. Once this was done my HA component was able to sign in again. Hope this helps!

[invertedworld]

This worked for me too. Thanks!

[keithellis74]

That is fine removing 2FA from your account, but 2FA is required to pay for public charging. So currently two options, Enable 2FA and be able to use public chargers it not the HA integration, or disable 2FA and use the HA integration, but being unable to charge your car.

[rozza-m]

Just encountered the same thing :(

[adamlc]

Maybe signing up for 2 accounts is a solution? Not ideal I know!