mattwire / uk.co.compucorp.civicrm.giftaid

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False positive Address Invalid and cannot submit #12

Closed tapashdatta closed 4 years ago

tapashdatta commented 4 years ago

Although these donors have a valid address in profile and in declaration, despite editing the address, re-saving the donation or creating new declaration these donation still shows validation error. Unless removed from the batch there was no way to proceed with this claim. Cannot find any way to troubleshoot.

Screenshot 2020-04-13 at 18 28 22
mattwire commented 4 years ago

@tapashdatta Do these contacts have multiple declarations? The address will be pulled from the declaration that overlaps the date of the contribution. Please also try 3.3.7 which allows you to amend the address on the declaration.

tapashdatta commented 4 years ago

@mattwire These contacts does NOT have multiple declaration. And I have tried updating them manually with 3.3.7 editing function. but doesn't seem to made any difference.

tapashdatta commented 4 years ago

solved