Closed GoogleCodeExporter closed 9 years ago
Forgot to add phone/model - Samsung Epic 4G
Original comment by rlcarls...@gmail.com
on 15 Jul 2012 at 2:52
Does it give you an option to report the problem or send the log when it fails
to open?
If not, please follow these instructions:
Download this app in the Google Play store: Log Collector
https://play.google.com/store/apps/details?id=com.xtralogic.android.logcollector
&hl=en
After it's installed, reproduce the crash again, then run the Log Collector app.
Please send the log via email to me: ddumont@gmail.com
Original comment by ddumont
on 15 Jul 2012 at 2:53
Just sent logs. Not sure it is of the crash or not. I was able to get to the
main screen and used settings to send the logs
Original comment by rlcarls...@gmail.com
on 15 Jul 2012 at 3:09
Another user has run into this and has managed to get a Force Close dialog with
an option to report the crash by waiting on the black screen until it shows up.
If you could similarly attempt to get this to come up and then report the
crash, it would help.
I'll be waiting for these reports to show up in my Google Play developer
console.
Original comment by ddumont
on 15 Jul 2012 at 3:18
Just sent the report. This seems to have started after I accepted the update
this morning. It worked fine yesterday. Not sure if another update might have
caused it but I know it stopped working this morning after the update.
Original comment by rlcarls...@gmail.com
on 15 Jul 2012 at 3:25
Thanks!
I just pushed an update last night, so it's certainly my fault somehow. I just
have to figure out how, cause I can't reproduce this on any of my devices.
Original comment by ddumont
on 15 Jul 2012 at 3:26
Can you try this update and let me know how it goes?
Original comment by ddumont
on 15 Jul 2012 at 7:22
This seems to have fixed the problem. Thanks for the quick response.
Original comment by rlcarls...@gmail.com
on 15 Jul 2012 at 7:50
I've posted an update on Google Play with some additional fixes. Version
6.4.2.
Please let me know how this works out for you.
Original comment by ddumont
on 15 Jul 2012 at 10:00
Original comment by ddumont
on 15 Jul 2012 at 10:14
When will the updated be available or how can I force the update?
Original comment by rlcarls...@gmail.com
on 15 Jul 2012 at 11:07
It should be in the market now.
Doing a search for wwdiary usually does it. If the update button doesn't
appear, try going back and reopening the app page in the market app.
Original comment by ddumont
on 15 Jul 2012 at 11:11
Original comment by ddumont
on 10 Aug 2012 at 10:03
Original issue reported on code.google.com by
rlcarls...@gmail.com
on 15 Jul 2012 at 2:46