mautic / mautic-documentation

User documentation for the Mautic project
https://docs.mautic.org
Apache License 2.0
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Add information to contact preference centre page #56

Open RCheesley opened 4 years ago

RCheesley commented 4 years ago

While I was doing testing for the M3 beta I was trying to send an email and force people to go to the preference centre rather than to unsubscribe directly.

It was not clear to me from the documentation that you needed to enable the global configurations settings relating to preference centres in order for this to be included rather than the unsubscribe link.

I think we need to make this explicit in the documentation and probably also write a knowledgebase article on this.

The settings are under email settings, and unless you configure these to be on, even if you set a preference centre for the email which is correctly configured and includes all of the different options, it will still go to the unsubscribe link.

screenshot-local mautic3-2020 06 01-12_23_47

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swati-thacker13 commented 4 years ago

Also, need to replace the screen capture on the Preference center page. It looks outdated.

RCheesley commented 4 years ago

Agree, plus there is a typo in the screen grab! It looks mostly the same:

screenshot-local mautic3-2020 06 05-13_34_50

pragatijain commented 4 years ago

Can I own this? Please let me know if I can get started on this?

RCheesley commented 4 years ago

@pragatijain absolutely - take a look and see what needs to be improved. Feel free to add any questions here on the issue :)

oltmanns-leuchtfeuer commented 3 years ago

@pragatijain Any update on this? :)