mautic / mautic

Mautic: Open Source Marketing Automation Software.
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Failed to execute campaign event (OneSignal - Web Notification) #12435

Open albertofreitas-wb opened 1 year ago

albertofreitas-wb commented 1 year ago

Mautic Version

4.4.x series

PHP version

8.0.28

What browsers are you seeing the problem on?

Not relevant

What happened?

I configured a campaign to send a Web Notification (Push). The integration is using OneSignal Plugin. Almost everything is happening correctly, however, when the campaign runs, the push is sent (onesignal receives and returns as information) but, even with the Push, Mautic reports a problem with the notifications. Didn't enter any kind of log!

[Emails sent ok (Amazon SES)]

image

How can we reproduce this issue?

Step 1: Create OneSignal Account Step 2: Enable Integration Step 3: Create Campaign (any segment and send web notification)

php /app/console mautic:campaigns:update php /app/console mautic:campaigns:trigger

Relevant log output

NO LOG

Code of Conduct

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stale[bot] commented 7 months ago

This issue or PR has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. If you would like to keep it open please let us know by replying and confirming that this is still relevant to the latest version of Mautic and we will try to get to it as soon as we can. Thank you for your contributions.

RCheesley commented 3 months ago

Hi @albertofreitas-wb could you confirm what version of Mautic you're using? You mention using app/console which would suggest it's an unsupported version.