Airzonecloud error

[ukrolelo]

422 Client Error: Unprocessable Entity for url: https://m.airzonecloud.com/api/v1/devices/xxxxxx/status/?installation_id=xxxxxxx&format=json

If i click the link,it shows: {"message":"Unauthorized"}

If i go manualy to website m.airozonecloud.com and login with same credentials everything works fine

[marcgarciamarti]

My system can't log into the cloud either. I see the same error message and I see this in the logs

Logger: custom_components.airzonecloud_backup.climate
Source: custom_components/airzonecloud_backup/climate.py:47 
Integration: airzonecloud_backup 
First occurred: 20:07:44 (1 occurrences) 
Last logged: 20:07:44

Unable to login to AirzoneCloud

If I use the same credentials in the iphone app, I can access the service just fine.

Thanks

[max13fr]

You need to upgrade this component to the last version v1.1.1. Just replace all files in custom_components/airzonecloud/ with the new ones and restart your home assistant.

Max

[marcgarciamarti]

You need to upgrade this component to the last version v1.1.1. Just replace all files in custom_components/airzonecloud/ with the new ones and restart your home assistant.

Max

But I did that already... mmmm, let me do it again.

[max13fr]

If you manually installed the airzonecloud python library, you should also upgrade it (with pip3 for example), or just drop it as home assistant automatically install dependencies from manifest.json

[marcgarciamarti]

If you manually installed the airzonecloud python library, you should also upgrade it (with pip3 for example), or just drop it as home assistant automatically install dependencies from manifest.json

Hi @max13fr, I had the previous version running just fine for months and after Airzone upgraded their backend, I haven't done a thing. Today I simply cloned the repo and made sure that the file structure matches what is indicated in the instructions

configuration.yaml
custom_components/
airzonecloud/
__init__.py
climate.py
const.py
manifest.py

I'm sorry but I'm not sure I understand what you are saying in regards to airzone cloud python library. I'm running home assistant Supervised, just in case that makes a difference.

[ukrolelo]

Same here but hass os,i downloaded custom components as i did last time. I have no idea what to pip and where to do it :O

[max13fr]

Really strange, in the manifest.json can you confirm you have this line ?

 "requirements": ["AirzoneCloud==1.1.1"]

Can you show the result of this command through ssh :

pip3 show  AirzoneCloud

[max13fr]

According to the faq, can you also looks for airzonecloud errors in home assistant log after restarting ? (between restart log and your errors above)

https://www.home-assistant.io/faq#problems-with-dependencies

[ukrolelo]

@max13fr 1. "requirements": ["AirzoneCloud==1.1.1"] Confirmed 2. ➜ ~ pip3 show airzonecloud WARNING: Package(s) not found: airzonecloud ➜ ~ pip3 show AirzoneCloud WARNING: Package(s) not found: AirzoneCloud ➜ ~ 3. 2021-12-20 08:45:51 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration airzonecloud which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant 2021-12-20 08:45:57 ERROR (SyncWorker_0) [AirzoneCloud.AirzoneCloud] {"_id":"deviceNotFound","msg":"No device found","reqId":"xxxxxxxxxxx#yyyyyyyy"} 2021-12-20 08:45:57 ERROR (SyncWorker_0) [custom_components.airzonecloud.climate] 422 Client Error: Unprocessable Entity for url: https://m.airzonecloud.com/api/v1/devices/xxxxxxxxxxxxx/status/?installation_id=yyyyyyyyyyyy&format=json 4. This error originated from a custom integration.

Logger: custom_components.airzonecloud.climate Source: custom_components/airzonecloud/climate.py:47 Integration: airzonecloud (documentation, issues) First occurred: 8:45:57 AM (1 occurrences) Last logged: 8:45:57 AM

422 Client Error: Unprocessable Entity for url: https://m.airzonecloud.com/api/v1/devices/xxxxxxxxxx/status/?installation_id=yyyyyyyyyyyyyy&format=json

Logger: AirzoneCloud.AirzoneCloud Source: /usr/local/lib/python3.9/site-packages/AirzoneCloud/AirzoneCloud.py:292 First occurred: 8:45:57 AM (1 occurrences) Last logged: 8:45:57 AM

{"_id":"deviceNotFound","msg":"No device found","reqId":"xxxxxxxx#yyyyy"}

[ukrolelo]

Portainer homeassistant shell: bash-5.1# pip3 show airzonecloud Name: AirzoneCloud Version: 1.1.1 Summary: Python3 library for Airzone Cloud API Home-page: https://github.com/max13fr/AirzoneCloud Author: max13fr Author-email: max13fr@yozo.fr License: UNKNOWN Location: /usr/local/lib/python3.9/site-packages Requires: requests Required-by:

[ukrolelo]

@max13fr Idk if its important but in reqid is a hash sign # and some numbers afterwards. From what i can see in manual it should be only numbers, no?

[ukrolelo]

I tested the airzonecloud(not home assistant) from a different machine,directly from python script and the result is the same with error

[ukrolelo]

I have also tested few other integration even the local one but unfortunatly its also not working. Tech support from airzone confirmed that all should be okay. I have sended them the screenshot from postman reguarding local API usage,why its not working. But for me the cloud one was better. So the error still persist on this aizonecloud-homeassistant

[max13fr]

Seems like a specific case on your hardware.

Can you send your login and a temporary password that I can try and debug directly ?

[ukrolelo]

@max13fr I sended you airzonecloud invitation. Thank you. P.S. please dont turn on/off heating/cooling randomly :D <3

[max13fr]

Thanks for the invitation, I found the issue.

Can you upgrade to the new v1.1.2 and retry it ? Should be good.

(you can drop my access to your system)

Max

[ukrolelo]

omg now that was fast let me try xD

[ukrolelo]

@max13fr Thank you MAX !!! Its working. God bless! Take care ! much <3

[max13fr]

Your welcome :)

[marcgarciamarti]

hi @max13fr,

I just upgraded my version to 1.1.2 and it still is not working for me. This is the information that I see

Este error se originó a partir de una integración personalizada.

Logger: custom_components.airzonecloud_backup.climate
Source: custom_components/airzonecloud_backup/climate.py:47
Integration: airzonecloud_backup
First occurred: 23:04:58 (1 occurrences)
Last logged: 23:04:58

Unable to login to AirzoneCloud

and

2021-12-21 23:04:58 ERROR (SyncWorker_7) [custom_components.airzonecloud_backup.climate] Unable to login to AirzoneCloud

could you please let me know how I could provide further more verbose loggin?

could I give you access to my endpoint too?

thank you!!!

[ukrolelo]

@marcgarciamarti Ehm, can you tell me why your folder is named airzonecloud_backup ? :> Should it be only airzonecloud? If you have it in configuration.yaml ?

[marcgarciamarti]

@marcgarciamarti Ehm, can you tell me why your folder is named airzonecloud_backup ? :>

Should it be only airzonecloud? If you have it in configuration.yaml ?

That is the previous working installation. I cloned the folder and appended "backup" because I thought it did not case any arm. Should I delete that folder? I've followed the instructions and I have the right folder structure, as per the instructions page.

[ukrolelo]

@marcgarciamarti Ehm, can you tell me why your folder is named airzonecloud_backup ? :> Should it be only airzonecloud? If you have it in configuration.yaml ?

That is the previous working installation. I cloned the folder and appended "backup" because I thought it did not case any arm. Should I delete that folder? I've followed the instructions and I have the right folder structure, as per the instructions page.

Yes! :>

[marcgarciamarti]

@marcgarciamarti Ehm, can you tell me why your folder is named airzonecloud_backup ? :> Should it be only airzonecloud? If you have it in configuration.yaml ?

That is the previous working installation. I cloned the folder and appended "backup" because I thought it did not case any arm. Should I delete that folder? I've followed the instructions and I have the right folder structure, as per the instructions page.

Yes! :>

aaaaaaand, you hit the nail right on its head! I removed that folder and it started working automagically! thanks man!

[ukrolelo]

@marcgarciamarti <3