Not compatible with Samsung S7 Edge (?)

NeuerUser commented 6 years ago

I cannot install from the Play Store as the store claims that the app is "not compatible" with my phone. What is the reason? Error on the declaration or really not compatible?

maxieds commented 6 years ago

What version of Android are you running?

NeuerUser commented 6 years ago

Same more info: Samsung SM-935F (European Samsung Galaxy S7 Edge), with official oreo 8.0 firmware.

maxieds commented 6 years ago

I'm running Oreo 8.1 on my phone and it works fine. I think that the compatibility should be based on the Android API, which must be minimally set to 21. If this is the case your phone should be supported. Can you try installing one of the signed APKs I posted to the repo here? It's the same version uploaded to Play Store without Google repackaging / signing it.

NeuerUser commented 6 years ago

OK, will try and report back. Thx!

NeuerUser commented 6 years ago

I installed the APK from the repo and it does install and run fine. I, however, do not have yet a Chameleon (it's ordered but not yet delivered), so I cannot test the communication with the device itself. But otherwise the app seems to work without any problems (FCs or other irregularities). So, why does Play store not allow the installation? Any idea?

maxieds commented 6 years ago

I'm not sure how they determine device compatibility. You might try filing a bug report so it will let you install from the Play Store.

On Wed, Jun 13, 2018, 9:05 AM NeuerUser notifications@github.com wrote:

I installed the APK from the repo and it does install and run fine. I, however, do not have yet a Chameleon (it's ordered but not yet delivered), so I cannot test the communication with the device itself. But otherwise the app seems to work without any problems (FCs or other irregularities). So, why does Play store not allow the installation? Any idea?

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NeuerUser commented 6 years ago

Hmm, honestly, I have no idea where to file a bug report with Google... They hide that pretty well... :(

gn0st1c commented 5 years ago

same here, it says not compatible with any of my devices. installed the apk to my Samsung Note 9 (Oreo 8.1.0) and it worked fine.

screen shot 2018-10-26 at 7 19 40 pm

gn0st1c commented 5 years ago

i found out why it was "not compatible" with my devices. it says "This item isn't available in your country."

https://support.google.com/googleplay/android-developer/answer/7550024?hl=en

maxieds commented 5 years ago

Which country are you in? I can add it to the list. The problem is that play store makes you enable countries one by one from a list of many...

On Sat, Oct 27, 2018, 1:26 PM gn0st1c notifications@github.com wrote:

i found out why it was "not compatible" with my devices. it says "This item isn't available in your country."

https://support.google.com/googleplay/android-developer/answer/7550024?hl=en

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mathdo commented 5 years ago

Could you Plesse add Germany to the supported countries list (vor Europe if possible)? Thanks 😄

maxieds commented 5 years ago

Germany is already on the supported countries list. Are you still having trouble installing from there?

On Mon, Nov 26, 2018, 4:13 PM Dominik M. <notifications@github.com wrote:

Could you Plesse add Germany to the supported countries list (vor Europe if possible)? Thanks 😄

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mathdo commented 5 years ago

Oh ok, well I cannot find the app in Google Play. But using the google play website I get the infromation that my devices are incompatible (I guess that's also the reason why I cannot find it directly at Google Play!?). The devices I tried are a Sony Z5 compact (running Andorid 7.1.1) and an older Nexus 7 tablet (flo, running LineageOS Android 8). Both are running Android with German language, maybe I try to switch to English and see if that changes something...

Germany is already on the supported countries list. Are you still having trouble installing from there? … On Mon, Nov 26, 2018, 4:13 PM Dominik M. @.*** wrote: Could you Plesse add Germany to the supported countries list (vor Europe if possible)? Thanks smile — You are receiving this because you commented. Reply to this email directly, view it on GitHub <#14 (comment)>, or mute the thread https://github.com/notifications/unsubscribe-auth/AVI4uEIJVOfDqQsBiTTXDdKlT_3J8KR2ks5uzFl9gaJpZM4UmAJK .

ghost commented 5 years ago

I use it with a Samsung (SM-G390F) in German language too.

No problems to find it via Play Store. Only search for chameleonmini and it is shown at the top of the list.

Edit1: was on Android 7.1.1 - now on 8.1.0 both no problems

mathdo commented 5 years ago

I use it with a Samsung (SM-G390F) in German language too.

No problems to find it via Play Store. Only search for chameleonmini and it is shown at the top of the list.

Edit1: was on Android 7.1.1 - now on 8.1.0 both no problems

Nope it is not showing up (but thanks for pointing out that German language is not the issue) and as already mentione Google Play website tells me that my devices are incompatible. So I'm wondering if there are some specific requirements (screen size, libraries, USB)?