Getting Internal Error when I try to add a new line - Githubissues

maxrossello / redmine_app_timesheets

A true timesheet plugin using orders, not bound to timelogs over issues

GNU General Public License v2.0

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Getting Internal Error when I try to add a new line #10

Closed dscott22099 closed 10 years ago

dscott22099 commented 10 years ago

Here is my environment:

Environment: Redmine version 2.4.1.stable Ruby version 1.9.3-p231 (2012-05-25) [i386-mingw32] Rails version 3.2.16 Environment production Database adapter Mysql2 SCM: Subversion 1.8.5 Git 1.8.3 Filesystem
Redmine plugins: clipboard_image_paste 1.8 global_roles 0.0.1 redmine_app__space 1.0.0 redmine_app_timesheets 1.3.0 redmine_better_gantt_chart 0.9.0 redmine_category_tree 0.0.4 redmine_dmsf 1.4.7 devel redmine_issue_checklist 2.0.5 redmine_my_roadmaps 0.1.13_redmine2.3 redmine_release_notes 1.3.1 redmine_reminder 0.1.0 redmine_theme_changer 0.1.0 redmine_todos 2.0.5 redmine_watcher_groups 0.0.3 redshares 1.0.0 status_button 0.1.0

When I login to Redmine, and then select Timesheets. On the page that is presented, I click the green plus sign to add a line, I get Internal Error.

I don't know what other info you need, or what log to find the info in that you need to see. Please let me know what else I need to supply.

maxrossello commented 10 years ago

Please try to update to the latest redmine_app_timesheets 1.3.4, and report if the problem persists. Thanks

dscott22099 commented 10 years ago

I am new to redmine, and do not know how to get a specific version of the plugin. I downloaded the plugin just now using 'git clone https://github.com/maxrossello/redmine_app_timesheets.git' but it still shows as being v1.3.0.

maxrossello commented 10 years ago

As you may see here https://github.com/maxrossello/redmine_app_timesheets/blob/master/init.rb at line 27, current version is 1.3.4.

Possible causes may be:

you need to restart your web server (check that init.rb tells 1.3.4)
it isn't a fresh clone. Git doesn't update through clone on an already exported repository. Try to go into plugins/redmine_app_timesheets and run "git pull"

dscott22099 commented 10 years ago

Thanks, it shows version 1.3.4 in the init.rb file. I have tried using the Bitnami Redmine Manager tool and selecting Restart All. It still shows version 1.3.0 when I select Administration/Information. I will try restarting the server later in the day here. Thanks for the help.

maxrossello commented 10 years ago

You're welcome.

I do not know about Bitnami, but double check that you are addressing the right folder under /plugins, under the right Redmine installation. It's so strange Redmine doesn't get the right version...

Closing this. If you have problems with 1.3.4 please open another issue, thanks.