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maykar / plex_assistant

❱ Plex Assistant is a Home Assistant integration for casting Plex media to Google devices, Sonos devices, and Plex clients with Google Assistant, HA's conversation integration, and more.
MIT License
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Chromecast stuck at the Plex Loading screen. #121

Closed danbush closed 3 years ago

danbush commented 3 years ago

I'm like 100% sure this is user error, but I just absolutely cannot figure it out. I just upgraded to 1.x, after going through the steps listed in the "upgrading to 1.x" guide. I think it might be the Plex integration, and not Plex assistant? But the logs are being entirely unhelpful. I added the logger stuff into the config and restarted as the troubleshooting md said.

Step by step: I tell google to tell plex to play (anything). The screen goes to the plex loading screen. Eventually it gives up and says sorry.

Some more information: Not that this matters too much but just fyi: it worked prior to updating. If I just use the Plex app on my phone to cast it works fine.

One single time I got this in the log: 2021-04-29 15:14:53 DEBUG (SyncWorker_4) [custom_components.plex_assistant.const] Media titles: 204

and one other time I got this in the log, which either is definitely telling me the problem and I don't know it, or its just telling me I've been testing too much and now I'm being rate limited or something:

Source: components/plex/media_player.py:460
Integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 3:17:54 PM (1 occurrences)
Last logged: 3:17:54 PM

[139662008863616] HTTPConnectionPool(host='192.168.131.102', port=32500): Max retries exceeded with url: /player/playback/play?commandID=1&type=video (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f0594f390d0>: Failed to establish a new connection: [Errno 111] Connection refused'))
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 169, in _new_conn
    conn = connection.create_connection(
  File "/usr/local/lib/python3.8/site-packages/urllib3/util/connection.py", line 96, in create_connection
    raise err
  File "/usr/local/lib/python3.8/site-packages/urllib3/util/connection.py", line 86, in create_connection
    sock.connect(sa)
ConnectionRefusedError: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 699, in urlopen
    httplib_response = self._make_request(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 394, in _make_request
    conn.request(method, url, **httplib_request_kw)
  File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 234, in request
    super(HTTPConnection, self).request(method, url, body=body, headers=headers)
  File "/usr/local/lib/python3.8/http/client.py", line 1255, in request
    self._send_request(method, url, body, headers, encode_chunked)
  File "/usr/local/lib/python3.8/http/client.py", line 1301, in _send_request
    self.endheaders(body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.8/http/client.py", line 1250, in endheaders
    self._send_output(message_body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.8/http/client.py", line 1010, in _send_output
    self.send(msg)
  File "/usr/local/lib/python3.8/http/client.py", line 950, in send
    self.connect()
  File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 200, in connect
    conn = self._new_conn()
  File "/usr/local/lib/python3.8/site-packages/urllib3/connection.py", line 181, in _new_conn
    raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPConnection object at 0x7f0594f390d0>: Failed to establish a new connection: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 439, in send
    resp = conn.urlopen(
  File "/usr/local/lib/python3.8/site-packages/urllib3/connectionpool.py", line 755, in urlopen
    retries = retries.increment(
  File "/usr/local/lib/python3.8/site-packages/urllib3/util/retry.py", line 573, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPConnectionPool(host='192.168.131.102', port=32500): Max retries exceeded with url: /player/playback/play?commandID=1&type=video (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f0594f390d0>: Failed to establish a new connection: [Errno 111] Connection refused'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 141, in handle_call_service
    await hass.services.async_call(
  File "/usr/src/homeassistant/homeassistant/core.py", line 1488, in async_call
    task.result()
  File "/usr/src/homeassistant/homeassistant/core.py", line 1523, in _execute_service
    await handler.job.target(service_call)
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 204, in handle_service
    await self.hass.helpers.service.entity_service_call(
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 642, in entity_service_call
    future.result()  # pop exception if have
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 681, in async_request_call
    await coro
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 679, in _handle_entity_call
    await result
  File "/usr/src/homeassistant/homeassistant/components/media_player/__init__.py", line 790, in async_media_play_pause
    await self.async_media_play()
  File "/usr/src/homeassistant/homeassistant/components/media_player/__init__.py", line 584, in async_media_play
    await self.hass.async_add_executor_job(self.media_play)
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/src/homeassistant/homeassistant/components/plex/media_player.py", line 460, in media_play
    self.device.play(self._active_media_plexapi_type)
  File "/usr/local/lib/python3.8/site-packages/plexapi/client.py", line 336, in play
    self.sendCommand('playback/play', type=mtype)
  File "/usr/local/lib/python3.8/site-packages/plexapi/client.py", line 210, in sendCommand
    return query(key, headers=headers)
  File "/usr/local/lib/python3.8/site-packages/plexapi/client.py", line 161, in query
    response = method(url, headers=headers, timeout=timeout, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 555, in get
    return self.request('GET', url, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.8/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPConnectionPool(host='192.168.131.102', port=32500): Max retries exceeded with url: /player/playback/play?commandID=1&type=video (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f0594f390d0>: Failed to establish a new connection: [Errno 111] Connection refused'))

Any help at all would be greatly appreciated. Thank you!

github-actions[bot] commented 3 years ago

Important:

Issues that don't provide the information requested in the troubleshooting docs may not get a reply and may be closed until the info is provided. Please, include as much of the requested info as possible so that I can replicate and investigate your issue.

When pasting in your config/code/errors always place 3 backticks ``` above the first line and after the last line. Doing this will format it correctly.

danbush commented 3 years ago

Also to be clear I don’t think this is a bug, but more of a “help wanted” but that didn’t seem to be an option when I made the post.

danbush commented 3 years ago

http://xxx.xx.xx.xxx:32400: HTTPConnectionPool(host='xxx.xx.xx.xxx', port=32400): Max retries exceeded with url: /resources (Caused by ConnectTimeoutError(<urllib3.connection.HTTPConnection object at 0x7f6ebc6d4e50>, 'Connection to xxx.xx.xx.xxx timed out. (connect timeout=3)'))

danbush commented 3 years ago

OMG I GOT IT! Just in case someone else is running into a similar thing: it was due to my plex being on the same computer (but a diff docker container) as my HA. Switched to local IP in HA and it worked!!!