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mback2k / wiasane

Scanner Access Now Easy - WIA Driver
https://github.com/mback2k/wiasane/wiki/Downloads
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Windows 10 "A problem perevented the document from being scanned" #35

Open vollkorn1982 opened 6 years ago

vollkorn1982 commented 6 years ago

I have a saned running in my network and can access it flawlessly from Linux machines. When setting up wiasane on an up-to-date "Windows 10 Home Version 1709" my device (Fujitsu ScanSnap iX500) is found and set up successfully. When I try to scan a document the "New Scan" dialog opens up, but when hitting "Scan" the error message "A problem prevented the document from being scanned. Please try again, or for troubleshooting information, see Help and Support or the information that came with the scanner." is shown. I had a look at my server's log which does not seem to receive any request to saned because saned was not launched like it uses to when initiating a scan from a Linux machine. winsane-dbg.exe does not produce any output.

teamalpha5441 commented 5 years ago

I encountered the same problem, restarting the WIA service solved it for me.