Closed mbolding closed 8 years ago
http://superuser.com/questions/544597/promise-pegasus-report-dead-after-power-failure
The official and easier way to recover is:
On Mac, open the Terminal and run:
promiseutil
This will open the promise utility. Now type the following commands:
phydrv -a online -p 1
phydrv -a online -p 2
phydrv -a online -p 3
phydrv -a online -p 4
exit
If you have the R6 version add this commands before exit the utility:
phydrv -a online -p 5
phydrv -a online -p 6
After you force the drive online, reboot the unit and you will have access to the data.
reboot means turn the drive off and back on.
all drives died at exactly the same time. seems unlikely. suspect software issue or chassis problem