Not all data is available

[ravsit-activum]

Hi,

I get only these data:

connectbox_device_info{cable_modem_status="Operational",cm_provision_mode="IPv4",docsis_mode="DOCSIS 3.0",firmware_version="CH7465LG-NCIP-6.12.18.25-2p6-NOSH",gw_provision_mode="IPv4",hardware_version="5.01",operator_id="LIBERTYGLOBAL"} 1.0 connectbox_provisioning_status{connectbox_provisioning_status="Online"} 1.0 connectbox_provisioning_status{connectbox_provisioning_status="Partial Service (DS only)"} 0.0 connectbox_provisioning_status{connectbox_provisioning_status="Partial Service (US only)"} 0.0 connectbox_provisioning_status{connectbox_provisioning_status="Partial Service (US+DS)"} 0.0 connectbox_uptime_seconds_total 118093.0 connectbox_tuner_temperature_celsius 26.666666666666668 connectbox_temperature_celsius 16.666666666666668 connectbox_scrape_success 0.0

At log i get: 2020-04-15 22:19:59,466 - connectbox_exporter - DEBUG - Logging in at 192.168.0.1 DEBUG:connectbox_exporter:Logging in at 192.168.0.1 INFO:compal:302 [http://192.168.0.1/] => '../common_page/login.html' [token: 1203887360] INFO:compal:[login] SID 2710463232 2020-04-15 22:20:00,901 - connectbox_exporter - DEBUG - Querying fun=1... DEBUG:connectbox_exporter:Querying fun=1... 2020-04-15 22:20:01,591 - connectbox_exporter - DEBUG - Querying fun=2... DEBUG:connectbox_exporter:Querying fun=2... 2020-04-15 22:20:02,050 - connectbox_exporter - DEBUG - Querying fun=144... DEBUG:connectbox_exporter:Querying fun=144... 2020-04-15 22:20:02,561 - connectbox_exporter - DEBUG - Querying fun=136... DEBUG:connectbox_exporter:Querying fun=136... 2020-04-15 22:20:03,045 - connectbox_exporter - DEBUG - Querying fun=123... DEBUG:connectbox_exporter:Querying fun=123... 2020-04-15 22:20:04,624 - connectbox_exporter - ERROR - 'NoneType' object has no attribute 'text' ERROR:connectbox_exporter:'NoneType' object has no attribute 'text' 2020-04-15 22:20:04,625 - connectbox_exporter - DEBUG - Logging out. DEBUG:connectbox_exporter:Logging out.

I live in Poland and I use Compal CH7465LG cable modem from UPC.

[mbugert]

Hi @ravsit-activum thanks for getting in touch.

I just released v0.2.1 on pypi which offers more verbose log outputs. Could you please run this updated version via connectbox_exporter -vv config.yml and then post the raw XML output for fun=123 here? There will probably be some MAC addresses and hostnames of your devices in the XML. I would recommend you to anonymize those before posting. :+1:

[ravsit-activum]

I see plain XMLs at logs. After some readings I have noticed that in my configuratuin i havn't got IPV6 so it failes in xml2metric.py at this line: ipv6_address = client.find("IPv6Addr").text

after this change: ipv6_address = "IPv6" # client.find("IPv6Addr").text it goes without error.

Now i get more data from fun=144.

So, thanks for this more verbose log outputs.

At this point I need one more Metric: connectbox_wifi_user_speed_mbit | WIFI user network speed

These data are in LanUserTable tree at WIFI list in clientinfo structure: `

... ... ... ... ... ... ... Ethernet 2 192.168.0.x/24 20 2 Unknown 4C:CC:6A:x:x:x 2 00:00:00:00 1000 Cxxxxxxxx 192.168.0.x/24 0 3 Unknown 74:E5:0B:x:x:x 2 00:00:00:00 72 ... ... ... ... ... ... ... ... ... ... ... ... ... 22 upc

`

By the way: count(connectbox_lan_user_speed_mbit{instance="localhost:9705"}) doesn't count WIFI users. but <totalClient>22</totalClient> have all users LAN and WIFI

Regards

[mbugert]

Thank you. I rebooted my modem earlier and now I'm seeing the same issue. Expect a fix this evening.

[mbugert]

Hi @ravsit-activum please try again with the newest version from pypi. The Grafana dashboard is updated, too (don't know if you have been using it).

[mbugert]

I consider this resolved.