explain why DP/DI is so important - case studies

[nicetoknowyou]

SERV auction. Super noisy, super improvisational, Mel running around text-space with CART, chaos ensued.

Brittany was grumpy, Mel was distracted. We figured it out afterwards. This is why DP/DI is so important.

Mel says: Nobody else will understand this ticket, we will need to expand story in data collection later. Good anecdote for interview.

Brittany asks: if it was not Brittany, what would happen, Mel? Reply:

• Before: would have had to spend a lot more time beforehand explaining situation -- could not go from meeting with Sharon straight to SERV setup and all the millions of small things I had to do to be present for setup for the event (b/c would have been more in "hosting a guest" mode and less in "known teamwork and colleague, can trust to figure out" mode)
• During: would have had to pull out in middle of managing complex comms to explain situation, smooth things out, vs. "I know we can catch up later" (guest/colleague mode again)
• After: would have had to spend more time unpacking/explaining/apologising/etc, PLUS learning would not have carried over to next time (Mel would have to do this all again with new terp)

Note: CART (with Mel's help) made a significant contribution to the SERV event -- 16-20 remote alums were able to participate from other states, countries, timezones, + "local but I had meetings and couldn't come to Needham," $500 worth of live auction bids from chat (3-4% of total record-breaking year, can get exact numbers from SERV) -- talking about improving this for next time.

[nicetoknowyou]

we can ignore each other as the other tells stories for the 100th time

[mchua]

Mel: One concrete example of other ways / mild awkward is always feeling the impulse to ask you to chime in whenever I'm recounting something we were both at

Brittany: I give you permission to look at me and say, "does that sound right? Did i miss anything?" If you want to. Expect me to be like, "that was it," lots. Cause i rarely notice anything else i think important enough to express.

Mel: Also please please if you notice me getting something wrong can you flag me on it somehow instead of silently judging my inability to accurately remember things

Brittany: Ha! I don't. Cause you do. So i don't need to. I didnt realize that was even a thought for you. Could have buried that long ago.