mdbootstrap / TW-Elements

𝙃𝙪𝙜𝙚 collection of Tailwind MIT licensed (free) components, sections and templates 😎
https://tw-elements.com
MIT License
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Registration on Site - registration not taking, pw reset not working #2323

Closed MacelinCane closed 8 months ago

MacelinCane commented 8 months ago

Describe the bug I've registered on the site so I could purchase a license. I created a username and used my email address and carefully collected and stored a password that I used to register.

The log in effort yields a "wrong password" error. The password reset button doesn't function.

To Reproduce Steps to reproduce the behavior:

  1. Go to 'https://tw-elements.com/docs/standard/navigation/breadcrumbs/'

  2. Click on 'LOGIN'

  3. Choose 'Register'

  4. fill out form and click signup

  5. Not sure if I should get an email, but I don't.

  6. Try to log in

  7. Get 'wrong username or password' error

  8. try with both established username and established password

  9. both fail

  10. Try to register again

  11. both my email address and username are recognized as taken.

Expected behavior to be able to log in

Actual behavior

  1. Try to log in
  2. Get 'wrong username or password' error
  3. try with both established username and established password
  4. both fail

Desktop:

MacelinCane commented 8 months ago

I tried again using a generic gmail address and I was able to gain access to the site and remain logged in. Perhaps membership does not like the [dot]solutions tld of my previous attempt. I was able to successfully make a purchase of a single user license agreement, but when I try to SEE it, I am taken to a new site [mdbootrap] that says I am not registered there. I am unable to log in using the same credentials I created successfully for the twe site. It's crazy confusing.

So when I try to register using the same username I used on the TWE site, I am blocked from doing that. I WAS able to create, I guess, a new account on the mdbootrap site using the same gmail address as mentioned above, Once I got logged in, I clicked on Orders and it said I had not placed any orders... https://app.screencast.com/NokT3MGREqGEo Here is a screenshot of my receipt from my credit card company: https://app.screencast.com/q6tV7BqcjjciH This is the email I got from mdb https://app.screencast.com/4MspK4CcZrY4C this is the redacted receipt I got from StartupFlow. I assume this is your business entity. https://app.screencast.com/J4M0C39hXYzxk if someone want's to direct message me at chrs.purser@gmail.com I can reply with actual numbers. This is what I got when following stripe's Manage Subscription link in that email https://app.screencast.com/HNsZYWS1cLYXb and this is what I see when I click on the link Stripe sent https://app.screencast.com/Yxxq7MKW7uLsk And even after all that, I still am blocked in the sample code area of the twe site https://app.screencast.com/pdUgobGnA3WKt And when I click on my logged in icon again on twe and I am taken to mdb where it's clear I AM logged in, this happens https://app.screencast.com/HOmoD3o0KXQS3 This is a fresh video starting a new incog window and trying again https://app.screencast.com/ngSY50PaolZtD Please help. I am consuming lots of time trying to gain access to code examples.

juujisai commented 8 months ago

Hi! Everything should work properly now. Let us know if you encounter any more problems!

MacelinCane commented 8 months ago

Hi, Thankyou. Yes, logged in and still locked out. Even tried relogging in via incognito and got the same.

[image: image.png]

Although I do see the active license here - even though dark mode isn't looking great yet. (we all suffer that haha) [image: image.png] And this is working now https://mdbootstrap.com/profile/my-orders/ [image: image.png]

The part I really need is the part not working lol. Access to example code...

Thanks!

CHRIS PURSER 954-610-3659 This email with contents and attachments is confidential. The maintenance of trust should be considered before sharing.

On Mon, Mar 4, 2024 at 1:28 PM Bartosz Cylwik @.***> wrote:

Hi! Everything should work properly now. Let us know if you encounter any more problems!

— Reply to this email directly, view it on GitHub https://github.com/mdbootstrap/TW-Elements/issues/2323#issuecomment-1977204854, or unsubscribe https://github.com/notifications/unsubscribe-auth/ANZDTOVYWMM4EY3TU4JSPATYWS4MHAVCNFSM6AAAAABEFQOQ4WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNZXGIYDIOBVGQ . You are receiving this because you authored the thread.Message ID: @.***>

juujisai commented 8 months ago

You can't open the snippets with code right? Did you try to run the ctrl+shift+r ?

MacelinCane commented 8 months ago

Correct. I cannot open the code snippets. I didn't just try hard refreshing, I tried a fully fresh incognito session. no luck... Thanks

CHRIS PURSER 954-610-3659 This email with contents and attachments is confidential. The maintenance of trust should be considered before sharing.

On Mon, Mar 4, 2024 at 1:56 PM Bartosz Cylwik @.***> wrote:

You can't open the snippets with code right? Did you try to run the ctrl+shift+r ?

— Reply to this email directly, view it on GitHub https://github.com/mdbootstrap/TW-Elements/issues/2323#issuecomment-1977250898, or unsubscribe https://github.com/notifications/unsubscribe-auth/ANZDTOU46VSTGGGSORFZGMDYWS7UTAVCNFSM6AAAAABEFQOQ4WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNZXGI2TAOBZHA . You are receiving this because you authored the thread.Message ID: @.***>

MacelinCane commented 8 months ago

here's a video that might help https://app.screencast.com/g63eS8LuU1rbL

CHRIS PURSER 954-610-3659 This email with contents and attachments is confidential. The maintenance of trust should be considered before sharing.

On Mon, Mar 4, 2024 at 2:20 PM Chris Purser @.***> wrote:

Correct. I cannot open the code snippets. I didn't just try hard refreshing, I tried a fully fresh incognito session. no luck... Thanks

CHRIS PURSER 954-610-3659 This email with contents and attachments is confidential. The maintenance of trust should be considered before sharing.

On Mon, Mar 4, 2024 at 1:56 PM Bartosz Cylwik @.***> wrote:

You can't open the snippets with code right? Did you try to run the ctrl+shift+r ?

— Reply to this email directly, view it on GitHub https://github.com/mdbootstrap/TW-Elements/issues/2323#issuecomment-1977250898, or unsubscribe https://github.com/notifications/unsubscribe-auth/ANZDTOU46VSTGGGSORFZGMDYWS7UTAVCNFSM6AAAAABEFQOQ4WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNZXGI2TAOBZHA . You are receiving this because you authored the thread.Message ID: @.***>

catchmareck commented 8 months ago

Hey @MacelinCane , I've emailed you at the mail address you shared above ;)

MacelinCane commented 8 months ago

All good now. Thank you!