TVDB tagging not working

[Trixter69]

Hello,

This has been working perfectly until a few days ago when i updated via GIT. Since then every show I run it on has the same error when trying to pull the TVDB info.

"Show-name search returned zero results (cannot find show on TVDB)"

now I've tried to specify the show, Season and episode but get this error when i do

"Failed to connect to TVDB, trying again in 20 seconds. Traceback (most recent call last): File "C:\Scripts\tvdb_mp4.py", line 35, in init self.showdata = self.tvdb_show[self.show] File "C:\Scripts\tvdb_api\tvdb_api.py", line 948, in getitem self._getShowData(key, self.config['language']) File "C:\Scripts\tvdb_api\tvdb_api.py", line 854, in _getShowData self.config['url_seriesInfo'] % (sid, getShowInLanguage) File "C:\Scripts\tvdb_api\tvdb_api.py", line 621, in _getetsrc src = self._loadUrl(url, language=language) File "C:\Scripts\tvdb_api\tvdb_api.py", line 588, in _loadUrl raise tvdb_error("Could not connect to server: %s" % (errormsg)) tvdb_error: Could not connect to server: HTTP Error 404: Not Found"

Ive tried re-basing and and even did a new clone with the same results. Thank you for any help Trixter

[mdhiggins]

Hm I'm having trouble replicating this. My setup is working fine and I haven't changed anything related to the TVDB tagging in quite some time.

Might be an issue on your end? Did you try a clean install?

[Trixter69]

Yes i tried a clean install and on two different OS's MAC and Win 7.

I'm going to try and install using the zip next as I've been using GIT clone to check out the new install.

this didn't change anything still getting the same errors.

EDIT: I put it in DEBUG mode and found this "2015-08-21 22:19:40 - GuessCountry - DEBUG - Property found: country=HM (-M) (confidence=1.00)" and a few lines down: "2015-08-21 22:19:40 - tvdb_api - DEBUG - Getting show killjoys (hm)" it looks like its adding a ' (country)' to all shows and this is messing with the TVDBAPI call. not sure where this is be added but its what I've found so far.

I can confirm that this is '(hm)' being added to the series name is the issue. I tested doing a manual with -a -tv (tvdb#) and is tagged correctly.

ok it seems that the Guessit is guessing all my shows countrys to be HM (HEARD ISLAND AND MCDONALD ISLANDS;HM) and then adding it to the series name because its in a found property under guess_country.py. I don't know how Guessit works so I don't know why this is happening.

I removed the (HEARD ISLAND AND MCDONALD ISLANDS;HM) line from ~\babelfish\data\iso-3166-1.txt so guessit does not see it as a valid country and my automatic tagger is working again. this is a dirty temp solution as it does not address the reason why its IDing all the files county as HM and nothing else.

[mdhiggins]

Are you able to access the tvdb api through your web browser? Looks like it's failing to connect to the servers

On Sat, Aug 22, 2015 at 12:58 AM, Trixter69 notifications@github.com wrote:

Yes i tried a clean install and on two different OS's MAC and Win 7.

I'm going to try and install using the zip next as I've been using GIT clone to check out the new install.

Reply to this email directly or view it on GitHub: https://github.com/mdhiggins/sickbeard_mp4_automator/issues/299#issuecomment-133635578

[Trixter69]

yes i can access the server and run a API call correctly, its that the API call script is adding country code (hm) to all shows.

as soon as i removed HM from the country code from the recognized list the API calls started working. like a said in the previous post I don't know why the guessit is identifying all shows as country code HM.

[Trixter69]

ok i found the issue, i have my series broken up by alphabet. eg. Series a-g/Series/Season/show.exe Series h-m/Series/Season/show.exe

the issue is that guessit looks as the whole file path so it sees the series h-m and tags the file as country code HM or AG or anything that it matches on the list.

[mdhiggins]

There's an option to disable full-path guess that should hopefully resolve your issue in autoProcess.ini

[totallyGreg]

I'm having the same issue with automatic tagging "Show-name search returned zero results (cannot find show on TVDB)"

but if I specify the tvdb ID manually it tags everything fine. How do I run manual.py -a in DEBUG mode to see what guessit is doing wrong?

[mdhiggins]

Is it doing it for every show or just one in particular? Also what is the full path?

And you can adjust logging levels in logging.ini

On Wed, Aug 26, 2015 at 10:15 PM, J. Greg Williams notifications@github.com wrote:

I'm having the same issue with automatic tagging "Show-name search returned zero results (cannot find show on TVDB)"

but if I specify the tvdb ID manually it tags everything fine. How do I run manual.py -a in DEBUG mode to see what guessit is doing wrong?

Reply to this email directly or view it on GitHub: https://github.com/mdhiggins/sickbeard_mp4_automator/issues/299#issuecomment-135248368

[totallyGreg]

It seems like lately it's been having issues with all my shows. Here is one example of a laptop local file. (I usually run it from my FreeNAS box. ) /Users/totally/Music/iTunes/iTunes Media/TV Shows/Rick and Morty/Season 2/S02E04-Total\ Rickall-WEBDL-1080p.m4v

I had changed handler_manualHandler to DEBUGi but I was not able to get anything more from Guessit Changing consoleHandler to DEBUG seemed to give me way more info. Thanks.

It seems to be getting the season and episode correctly but confusing the episode title with the show Title.
fullpathguess = True

S02E04-Total Rickall-WEBDL-1080p.m4v is valid. 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_idnumber = guessit.transfo.guess_idnumber:GuessIdnumber') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_bonus_features = guessit.transfo.guess_bonus_features:GuessBonusFeatures') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_date = guessit.transfo.guess_date:GuessDate') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('expected_title = guessit.transfo.expected_title:ExpectedTitle') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('expected_series = guessit.transfo.expected_series:ExpectedSeries') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('split_path_components = guessit.transfo.split_path_components:SplitPathComponents') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_properties = guessit.transfo.guess_properties:GuessProperties') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_release_group = guessit.transfo.guess_release_group:GuessReleaseGroup') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('split_explicit_groups = guessit.transfo.split_explicit_groups:SplitExplicitGroups') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_episode_details = guessit.transfo.guess_episode_details:GuessEpisodeDetails') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_episodes_rexps = guessit.transfo.guess_episodes_rexps:GuessEpisodesRexps') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_weak_episodes_rexps = guessit.transfo.guess_weak_episodes_rexps:GuessWeakEpisodesRexps') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_episode_info_from_position = guessit.transfo.guess_episode_info_from_position:GuessEpisodeInfoFromPosition') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('split_on_dash = guessit.transfo.split_on_dash:SplitOnDash') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_movie_title_from_position = guessit.transfo.guess_movie_title_from_position:GuessMovieTitleFromPosition') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_video_rexps = guessit.transfo.guess_video_rexps:GuessVideoRexps') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_country = guessit.transfo.guess_country:GuessCountry') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_language = guessit.transfo.guess_language:GuessLanguage') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_website = guessit.transfo.guess_website:GuessWebsite') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_year = guessit.transfo.guess_year:GuessYear') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_filetype = guessit.transfo.guess_filetype:GuessFiletype') 2015-08-26 19:32:30 - GuessFiletype - DEBUG - Found guess_episodes_rexps: {u'season': 2, u'episodeNumber': 4} -> type = episode 2015-08-26 19:32:30 - GuessProperties - DEBUG - Property found: format=WEB-DL (WEBDL) (confidence=1.00) 2015-08-26 19:32:30 - GuessProperties - DEBUG - Property found: screenSize=1080p (1080p) (confidence=1.00) 2015-08-26 19:32:30 - GuessProperties - DEBUG - Property found: container=m4v (m4v) (confidence=0.30) 2015-08-26 19:32:30 - GuessEpisodesRexps - DEBUG - Property found: season=2 (S02E04) (confidence=1.00) 2015-08-26 19:32:30 - GuessEpisodesRexps - DEBUG - Property found: episodeNumber=4 (S02E04) (confidence=1.00) 2015-08-26 19:32:30 - GuessEpisodeInfoFromPosition - DEBUG - Property found: title=Total Rickall (Total Rickall) (confidence=0.50) 2015-08-26 19:32:30 - tvdb_api - DEBUG - Getting show total rickall 2015-08-26 19:32:30 - tvdb_api - DEBUG - Searching for show total%20rickall 2015-08-26 19:32:30 - tvdb_api - DEBUG - Retrieving URL http://thetvdb.com/api/GetSeries.php?seriesname=total%20rickall&language=en 2015-08-26 19:32:31 - tvdb_api - DEBUG - Series result returned zero Show-name search returned zero results (cannot find show on TVDB)

[mdhiggins]

Seems like guessit doesn't like that you don't have the show name in the file title. Not sure if there's much we can do to fix that (since I'm not the guessit dev) other than opening an issue on their page. I would try just adjusting my file naming scheme to include the tv show title at the beginning of the file.

On Wed, Aug 26, 2015 at 10:46 PM, J. Greg Williams notifications@github.com wrote:

It seems like lately it's been having issues with all my shows. Here is one example of a laptop local file. (I usually run it from my FreeNAS box. ) /Users/totally/Music/iTunes/iTunes Media/TV Shows/Rick and Morty/Season 2/S02E04-Total\ Rickall-WEBDL-1080p.m4v I had changed handler_manualHandler to DEBUGi but I was not able to get anything more from Guessit Changing consoleHandler to DEBUG seemed to give me way more info. Thanks. It seems to be getting the season and episode correctly but confusing the episode title with the show Title.
fullpathguess = True S02E04-Total Rickall-WEBDL-1080p.m4v is valid. 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_idnumber = guessit.transfo.guess_idnumber:GuessIdnumber') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_bonus_features = guessit.transfo.guess_bonus_features:GuessBonusFeatures') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_date = guessit.transfo.guess_date:GuessDate') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('expected_title = guessit.transfo.expected_title:ExpectedTitle') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('expected_series = guessit.transfo.expected_series:ExpectedSeries') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('split_path_components = guessit.transfo.split_path_components:SplitPathComponents') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_properties = guessit.transfo.guess_properties:GuessProperties') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_release_group = guessit.transfo.guess_release_group:GuessReleaseGroup') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('split_explicit_groups = guessit.transfo.split_explicit_groups:SplitExplicitGroups') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_episode_details = guessit.transfo.guess_episode_details:GuessEpisodeDetails') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_episodes_rexps = guessit.transfo.guess_episodes_rexps:GuessEpisodesRexps') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_weak_episodes_rexps = guessit.transfo.guess_weak_episodes_rexps:GuessWeakEpisodesRexps') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_episode_info_from_position = guessit.transfo.guess_episode_info_from_position:GuessEpisodeInfoFromPosition') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('split_on_dash = guessit.transfo.split_on_dash:SplitOnDash') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_movie_title_from_position = guessit.transfo.guess_movie_title_from_position:GuessMovieTitleFromPosition') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_video_rexps = guessit.transfo.guess_video_rexps:GuessVideoRexps') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_country = guessit.transfo.guess_country:GuessCountry') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_language = guessit.transfo.guess_language:GuessLanguage') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_website = guessit.transfo.guess_website:GuessWebsite') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_year = guessit.transfo.guess_year:GuessYear') 2015-08-26 19:32:30 - stevedore.extension - DEBUG - found extension EntryPoint.parse('guess_filetype = guessit.transfo.guess_filetype:GuessFiletype') 2015-08-26 19:32:30 - GuessFiletype - DEBUG - Found guess_episodes_rexps: {u'season': 2, u'episodeNumber': 4} -> type = episode 2015-08-26 19:32:30 - GuessProperties - DEBUG - Property found: format=WEB-DL (WEBDL) (confidence=1.00) 2015-08-26 19:32:30 - GuessProperties - DEBUG - Property found: screenSize=1080p (1080p) (confidence=1.00) 2015-08-26 19:32:30 - GuessProperties - DEBUG - Property found: container=m4v (m4v) (confidence=0.30) 2015-08-26 19:32:30 - GuessEpisodesRexps - DEBUG - Property found: season=2 (S02E04) (confidence=1.00) 2015-08-26 19:32:30 - GuessEpisodesRexps - DEBUG - Property found: episodeNumber=4 (S02E04) (confidence=1.00) 2015-08-26 19:32:30 - GuessEpisodeInfoFromPosition - DEBUG - Property found: title=Total Rickall (Total Rickall) (confidence=0.50) 2015-08-26 19:32:30 - tvdb_api - DEBUG - Getting show total rickall 2015-08-26 19:32:30 - tvdb_api - DEBUG - Searching for show total%20rickall 2015-08-26 19:32:30 - tvdb_api - DEBUG - Retrieving URL http://thetvdb.com/api/GetSeries.php?seriesname=total%20rickall&language=en 2015-08-26 19:32:31 - tvdb_api - DEBUG - Series result returned zero

Show-name search returned zero results (cannot find show on TVDB)

Reply to this email directly or view it on GitHub: https://github.com/mdhiggins/sickbeard_mp4_automator/issues/299#issuecomment-135262920

[totallyGreg]

Okay that does correspond with a success I have had with another show I was testing on my FreeNAS box. Thanks for the help and as well maintaining this wonderful tool.

[mdhiggins]

No problem. Gonna close this since its more of an issue with guessit