Open mt00chikin opened 2 weeks ago
We're experiencing an infrequent crash on app launch. The app is crashing on block_destroy_helper inside MedalliaDigitalSDK on a background thread.
block_destroy_helper
We're seeing this crash on iOS 17 and 18. We're using medallia-ios-sdk v4.5.1.
Crashed: com.apple.root.default-qos 0 libswiftCore.dylib 0x3d7824 _swift_release_dealloc + 32 1 libswiftCore.dylib 0x3d8950 bool swift::RefCounts<swift::RefCountBitsT<(swift::RefCountInlinedness)1>>::doDecrementSlow<(swift::PerformDeinit)1>(swift::RefCountBitsT<(swift::RefCountInlinedness)1>, unsigned int) + 160 2 MedalliaDigitalSDK 0x8773c block_destroy_helper.20 + 4192 3 MedalliaDigitalSDK 0xcfddc block_destroy_helper.12 + 4504 4 MedalliaDigitalSDK 0xa4a54 block_destroy_helper.86 + 3480 5 MedalliaDigitalSDK 0x1de74 block_destroy_helper + 29472 6 MedalliaDigitalSDK 0x6a904 block_destroy_helper.84 + 173848 7 MedalliaDigitalSDK 0x78bf8 objectdestroy.103Tm + 764 8 MedalliaDigitalSDK 0x9d4b4 block_destroy_helper + 36404 9 MedalliaDigitalSDK 0xa3c48 objectdestroy.48Tm + 76 10 MedalliaDigitalSDK 0x1376d8 block_destroy_helper.12 + 4348 11 libdispatch.dylib 0x2370 _dispatch_call_block_and_release + 32 12 libdispatch.dylib 0x40d0 _dispatch_client_callout + 20 13 libdispatch.dylib 0x7218 _dispatch_queue_override_invoke + 916 14 libdispatch.dylib 0x15d8c _dispatch_root_queue_drain + 392 15 libdispatch.dylib 0x16590 _dispatch_worker_thread2 + 156 16 libsystem_pthread.dylib 0x4c40 _pthread_wqthread + 228 17 libsystem_pthread.dylib 0x1488 start_wqthread + 8
Hi @mt00chikin,
Please contact your Digital Expert with all the information you can share about this. Once the Digital Expert raises a ticket, we'll be able to prioritize it for the team.
Thanks, Ori
We're experiencing an infrequent crash on app launch. The app is crashing on
block_destroy_helper
inside MedalliaDigitalSDK on a background thread.We're seeing this crash on iOS 17 and 18. We're using medallia-ios-sdk v4.5.1.