ubuntu 22.04 > 24.04 update problem

[heerbovec]

I have a single server mediaCMS installation (version 3) running on ubuntu 22.04. After a system update to ubuntu 24.04 I get an 502 error. Looking at the logs I notice that port 9000 is not available, even though it is defined in the config files.

Any help would be much appreciated.

h.h.

[mgogoulos]

Hi, I haven't tried in Ubuntu 24.04 yet...Can you share the log / the part that says about port 9000? This is the port that uwsgi runs. Is there a chance that some other daemon runs that uses it?

Can you do a telnet 0 9000 and see who replies?

[heerbovec]

Thanks for the prompt reply. I should have indicated some circumstances. I am working with vanilla 22.04 which I dist-upgraded to 24.04. No firewalls, no intervening daemon, mediaCMS ran just fine. According to the logs nginx just did not open port 9000 on 24.04.

mediaCMS_logs.txt

Best, h.h.

[mgogoulos]

In this case most probably uwsgi didn't start at all...

What is the output of systemctl status mediacms ? Also do a tail -f /home/mediacms.io/mediacms/logs/* in one tab, and on the other attempt to restart mediacms (which is uwsgi), with systemctl restart mediacms . What do the logs say?

[heerbovec]

You seem to be right. As far as I can tell uwsgi did not start.

mediaCMS_logs_second_attempt.txt

Best, h.h.

[mgogoulos]

Can you run the uwsgi command and see if it will load? I suspect that could be an issue with python not existing on the OS

Eg do the following and share the output:

source /home/mediacms.io/bin/activate
/home/mediacms.io/bin/uwsgi --ini /home/mediacms.io/mediacms/deploy/local_install/uwsgi.ini

[heerbovec]

mediacms cannot find "libpython3.10.so.1.0" even though it is installed (within a snap). Can this be the problem?

mediacms_troubleshooting_3.txt

Thanks for your helpful guidance! h.h.

[mgogoulos]

If it's not able to start, that should be the problem, however not sure if this is the only problem or if there are going to be other issues...

On a new Ubuntu 24.04 server in Hetzner, I tried the server install, and it didn't work out of the box. I didn't bother to do anything to fix, it would just didn't work.

But then I tried with the Docker install, and it would complete without any issues. Do you consider running the Docker install?

[heerbovec]

O.k. I'll try docker and report back. Should I (and how) purge the existing installation?

Best regards, h.h.

[mgogoulos]

I'd suggest to purge it if you don't have lots of data (users, videos etc). In this case, you start fresh!

[heerbovec]

I can now confirm that the current docker version of mediaCMS installs on ubuntu 24.04 straight away.