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mediacms-io / mediacms

MediaCMS is a modern, fully featured open source video and media CMS, written in Python/Django and React, featuring a REST API.
https://mediacms.io
GNU Affero General Public License v3.0
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E-Mails are not sending & manage.py in the wrong place #517

Closed fshubthunfischbaum closed 1 year ago

fshubthunfischbaum commented 2 years ago

Describe the issue MediaCMS is not sending any E-Mails.

To Reproduce Steps to reproduce the issue:

  1. Enter E-Mail Server details
  2. Register New User, no E-Mail

Expected behavior Expecting the User to receive the registration E-Mail

Environment (please complete the following information):

Additional context Could not test with the manage.py shell. Unable to load Django interface. That manage.py is also not in the right folder. I did not move it, but the troubleshooting guide is based on different folder paths. My location of the manage.py file: /home/mediacms.io/mediacms.py

I'm not sure, but there is a SSL Bug with a Version of smtplib of Python. Is this the issue for my installation as well? I sent out an E-Mail without SSL/TLS. That went successfully.

fshubthunfischbaum commented 1 year ago

Hey everyone, this is still an issue for us and is thus preventing our video platform from launch. Any help would be appreciated. Thanks :)

mgogoulos commented 1 year ago

Hi, what is the account provider you are using (eg Gmail, Mailgun etc) And what are the logs? Can you do a tail -f logs/celery* , then try to send an email (eg use the forgot password) and paste here the error?

fshubthunfischbaum commented 1 year ago

Hi again! Thanks for your reply. We are using our own Mail Service, just plain smtp.

Output from the celery log: Invalid HTTP_HOST header: '${ip}:${port}'. The domain name provided is not valid according to RFC 1034/1035. The mailserverhost entered is mail.fshub.io with a 587 as port. This is the config:

DEFAULT_FROM_EMAIL = 'tube@fshub.io'
EMAIL_HOST_PASSWORD = 'supersecretpasswordhere'
EMAIL_HOST_USER = 'tube@fshub.io'
EMAIL_USE_TLS = True
SERVER_EMAIL = 'tube@fshub.io'
EMAIL_HOST = 'mail.fshub.io'
EMAIL_PORT = 587

We should be good, right?

mgogoulos commented 1 year ago

Hi, I'm not sure how this error is related with the email settings - which look good btw.

Can you share the complete trace?

Also there are some instructions here https://github.com/mediacms-io/mediacms/blob/main/docs/admins_docs.md#15-debugging-email-issues that will help find the real problem, can you try that?