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Credential download missing some users #104

Closed ejimba closed 3 months ago

ejimba commented 3 months ago

Instance: Nyandarua Live

User creation succeeded (user creation failed silently - contact was created but user account was not) but download missing username and password.

Not sure if its just timeout or a deeper issue.

Screenshot 2024-03-18 at 11 17 22 AM
kennsippell commented 3 months ago

@ejimba Would you kindly check to see if there were any failures during user creation? You can see that here.

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Occasionally, there are networking related failures which can cause this sort of failure. We recently made improvements to the retry logic (#17) to improve this... but this broke and we're fixing that again (#103). We will have that working again in a few days.

I encourage you to check for failures before exporting credentials. If you see a failure, can retry it by clicking this button. This will resume it from the point of the failure (it won't create a duplicate contact).

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ejimba commented 3 months ago

Unfortunately I have already cleared the session. Will be on the lookout. And will report on any developments. Thanks. We can close this for now