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meetfranz / plugins

Official Franz Plugin Repository
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Office365 services with ADFS or MFA not working #100

Open wondernaut opened 6 years ago

wondernaut commented 6 years ago

Expected Behavior

When I put my email address into MS Teams or Office 365 OWA sign in page, click next, image it should redirect me to my ADFS server auth page, image and then prompt me to sign into my organizations ADFS page. Then it should prompt me for a 2nd form of Auth if it's an unknown browser.

Current Behavior

When I put my email address into MS Teams or Office 365 OWA sign in page, click next, it goes to the ADFS redirect page then goes blank. image

Screenshots (if appropriate):

see above

Possible Solution

My org uses ADFS for sign-in (and MFA) so I'm not 100% sure where the failure is but I'm guessing it's ADFS because I never get prompted for a pwd after this giving my account name.

Steps to Reproduce (for bugs)

  1. Click on Team or OWA service.
  2. Sign into the MS Login page
  3. Wait to be redirected to the ADFS login page

Context

I can't use OWA or Teams at all.

Your Environment

ttristan commented 6 years ago

For me this works using Win10 and ADFS version 5.0.0-beta.14. Is the web version working for you? I needed our IT support staff to grant em rights to access office 365 with my ADFS account.

wondernaut commented 6 years ago

Yes, it works in the browser. I have used 365 every day for the past year with adfs and MFA.

I will test it again this morning. I have Franz 5 installed in multiple locations now so I can rule out local PC config problems.

Thanks, Shaun

On Jan 18, 2018 6:36 AM, "Tristan" notifications@github.com wrote:

For me this works using ADFS. Is the web version working for you? I needed our IT support staff to grant em rights to access office 365 with my ADFS account.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/meetfranz/plugins/issues/100#issuecomment-358664899, or mute the thread https://github.com/notifications/unsubscribe-auth/AXeJ_NZYzH5GvvpqtzUXE8pUKtQWwhimks5tL1bjgaJpZM4RRBVw .

wondernaut commented 6 years ago

@ts-de What version of ADFS are you using? We're using 3.0 and it doesn't matter what machine or what account I try and use, it fails to go to the Org sign-in page... no matter if I'm in my corp network or outside.

wondernaut commented 6 years ago

I think I may have figured out what's going on. We currently don't allow logins from outside N.America. Assuming your servers are hosted in the EU, this would explain why