New Install

[jberanek]

I have attempted to install this package several times and have not had any luck getting the system to work. Is there any way of getting assistance with installing this?

Reported by: baystatesupport

Original Ticket: mrbs/support-requests/693

[jberanek]

What have you done and what has happened or not happened?

Original comment by: campbell-m

[jberanek]

I have followed the steps multiple times, I am not new to installing web based applications and it just wont work.

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From: Campbell Morrison [mailto:cimorrison@users.sf.net] Sent: Monday, March 2, 2015 12:15 PM To: [mrbs:support-requests] Subject: [mrbs:support-requests] #693 New Install

What have you done and what has happened or not happened?

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[support-requests:#693]http://sourceforge.net/p/mrbs/support-requests/693 New Install

Status: open Group: Created: Mon Mar 02, 2015 04:28 PM UTC by Bay State Support, Inc Last Updated: Mon Mar 02, 2015 04:28 PM UTC Owner: nobody

I have attempted to install this package several times and have not had any luck getting the system to work. Is there any way of getting assistance with installing this?

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Original comment by: *anonymous

Attachments: https://sourceforge.net/p/mrbs/support-requests/_discuss/thread/6f8f2a63/1e65/6433/attachment/alternate https://sourceforge.net/p/mrbs/support-requests/_discuss/thread/6f8f2a63/1e65/6433/attachment/image002.png

[jberanek]

Have you uploaded the content of the web directory to your web server? Have you created the MySQL tables? Have you modified the config.inc.php file to include your database details? What happens when you point your browser at the web server?

Original comment by: campbell-m

[jberanek]

Yes to all and I get an Internal Server Error. Is this something you could assist me with installing?

Original comment by: *anonymous

Attachments: https://sourceforge.net/p/mrbs/support-requests/_discuss/thread/6f8f2a63/4fd8/8420/attachment/alternate https://sourceforge.net/p/mrbs/support-requests/_discuss/thread/6f8f2a63/4fd8/8420/attachment/image002.png

[jberanek]

I suspect you have a typo in your config file, for example a missing semi-colon at the end of a line or some invalid PHP. Have a look at your PHP error log to see what the error is.

Original comment by: campbell-m