Open profjefferson opened 5 years ago
It seems MEGAcmd is having problems with some files. If you can reproduce it, it might be interesting to have a log of the server while that happens. In order to do so: --- in Linux ---- Please, close all megacmd instances and execute the server in a separate console: Open a console and type
killall -2 mega-cmd-server mega-cmd-server --debug-full | tee megacmd.log Then, open another console and then try to reproduce the issue (or wait for it to happen). Finally quit the server (Ctrl+C in the console that run it should do). ---in Windows--- Here are the instructions for creating a log file in windows so that we can try and analyse what's going on:
quit
in MEGAcmd Shell or if using non interactive mode: mega-quit
MEGAcmdServer.exe --debug-full > megacmd.log
quit
in MEGAcmd Shell or if using non interactive mode: mega-quit
-------
Then please send us that megacmd.log file.
The log might contain some sensitive data. Feel free to remove anything you don't want to share with us.
If you do not want to post it here (you'd rather not), send it to support@mega.nz and refer this issue in your email so that it can reach development team.
I will do this steps, but when i try access my account that has 100GB, the site stuck on "decrypting", the page don't stop increasing RAM usage, when reached 4GB i closed the mega tab, but when i test login with a other account that has little files, work fine and open the dashboard, what could be?
My account open after ~15 minutes waiting decrypting, and this time increase a every new file i upload, test this issue with your dev team, now i will do the steps to get the log.
A backup of wordpress folder result in fail, the backup work with some files, but not all of them, when i see the log, it show: "Backup temporary error: Failed permanently", what could be?