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meganz / MEGAsync

Easy automated syncing between your computers and your MEGA Cloud Drive
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Added too many files to upload and now I can't launch MEGASync. #392

Open ENunn opened 4 years ago

ENunn commented 4 years ago 
MEGAprivate ERROR DUMP
Application: MEGAsync
Version code: 4205.0
Module name: MEGAsync.exe
Operating system: Windows 10.0.18363
Error info:
Unhandled exception 0xC0000005 at 0x274D8F(MEGAsync.exe)
Stacktrace:
#0 0x274D8F (MEGAsync.exe)
#1 0x274AA4 (MEGAsync.exe)
#2 0x3ADEE (ntdll.dll)
#3 0x2A9F6 (ucrtbase.dll)
#4 0x275669 (MEGAsync.exe)
#5 0x274E87 (MEGAsync.exe)
#6 0x274AA4 (MEGAsync.exe)
#7 0x2C680B (MEGAsync.exe)
#8 0x26E11A (MEGAsync.exe)
#9 0x2C4378 (MEGAsync.exe)
#A 0x2BA892 (MEGAsync.exe)
#B 0x27230F (MEGAsync.exe)
#C 0x272254 (MEGAsync.exe)
#D 0x274E87 (MEGAsync.exe)
#E 0x274AA4 (MEGAsync.exe)
#F 0x37AAD8 (MEGAsync.exe)
#10 0x2AFCBC (MEGAsync.exe)
#11 0x2CA577 (MEGAsync.exe)
#12 0x66707 (ntdll.dll)
#13 0x274E87 (MEGAsync.exe)
#14 0x3F7BC (ucrtbase.dll)
#15 0x26854B (MEGAsync.exe)
#16 0x259AB4 (MEGAsync.exe)
------------------------------
MEGAprivate ERROR DUMP
Application: MEGAsync
Version code: 4205.0
Module name: MEGAsync.exe
Operating system: Windows 10.0.18363
Error info:
Unhandled exception 0xC0000005 at 0x274D8F(MEGAsync.exe)
Stacktrace:
#0 0x274D8F (MEGAsync.exe)
#1 0x274AA4 (MEGAsync.exe)
#2 0x3ADEE (ntdll.dll)

Only way to fix this is to uninstall. Hope this gets fixed in the next update.

mattw-mega commented 4 years ago

From the call stack there, it looks like it's crashing somewhere in MediaInfoLib, trying to process a media file with MPEG-PS container. Possibly the file is in a format it can't deal with, or corrupted - if you can identify the file and are ok to share it with us, we can investigate.