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meganz / MEGAsync

Easy automated syncing between your computers and your MEGA Cloud Drive
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Pausing sync doesn't pause it completely #708

Closed awvalenti closed 2 years ago

awvalenti commented 2 years ago
  1. On computer 1 (c1) MEGA Sync > Upload/download manager > Pause
  2. On computer 2 (c2):
    1. Create or remove a folder. It's still updated on c1.
    2. Change a file. It's deleted on c1 until Resume is clicked

Is this behavior expected? If so, I suggest a text is added below the Pause button explaining: "Pausing only pauses file contents download/upload. To fully pause MEGA Sync, please close the app via tray icon" or something like that.

voc-mega commented 2 years ago

Hello, We would like to further study your scenario. Would you please be able to send us a video of the issue you are experiencing so we can have a look and let you know if it is expected or not? You can do so by emailing support@mega.nz for more privacy. Thank you very much and we will be looking forward for your reply.

awvalenti commented 2 years ago

Hello, thanks for the interest and quick reply. Sorry for my delay. Just uploaded the video to the informed e-mail. Cheers!

awvalenti commented 2 years ago

I believe the correct behavior would be to completely stop sync, as if MEGAsync was closed. No changes in local copy, neither creating folders or deleting/changing files.

It may worth trying renamings as well.

jx-mega commented 2 years ago

Hi again, we have responded to your email in ticket ID: [QIO-326-10462] please continue our conversation from there.

awvalenti commented 2 years ago

So, the conclusion is that pausing sync only serves to reduce internet data consumption. If you really want to completely stop sync, the easiest way is to close the app MEGAsync for a while. Thanks for the e-mail with detailed explanations!