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meganz / MEGAsync

Easy automated syncing between your computers and your MEGA Cloud Drive
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MEGAsync app on Windows opens and closes, no GUI shows up #747

Open Gustavo17pacheco opened 1 year ago

Gustavo17pacheco commented 1 year ago

I'm running a clean install of Windows 11 and whenever I try running MEGAsync, the process opens for 1 or 2 seconds and then closes.

Screenshot 2022-10-23 122409 Screenshot 2022-10-23 122428

I've tried reinstalling multiple times and have had no luck. No clue how to get logs on Windows either, since I'm usually on Linux.

jx-mega commented 1 year ago

Hi,

this looks like a silent crash case, we suggest you email us at support@mega.nz from your MEGA account email address so that we can look further into your account status. We will be doing the troubleshooting and log inspection from there.