meganz / MEGAsync

Easy automated syncing between your computers and your MEGA Cloud Drive
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Can't delete MEGAsync.log file from desktop #760

Closed lackovic closed 1 year ago

lackovic commented 1 year ago

A MEGAsync.log file recently appeared on my desktop out of the blue.

When I try to delete it I get the following error:

2022-12-03_112825

Does anyone know how can I delete this file?

Using MegaSync 4.7.1

> systeminfo.exe

Host Name:                 PREDATOR-TRITON
OS Name:                   Microsoft Windows 11 Home
OS Version:                10.0.22621 N/A Build 22621
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Marco
Registered Organization:   N/A
Original Install Date:     10/11/2022, 10:56:27 AM
System Boot Time:          12/2/2022, 11:24:55 PM
System Manufacturer:       Acer
System Model:              Predator PT314-51s
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 140 Stepping 1 GenuineIntel ~3110 Mhz
BIOS Version:              Insyde Corp. V1.10, 12/1/2021
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-gb;English (United Kingdom)
Input Locale:              it;Italian (Italy)
Time Zone:                 (UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius
Total Physical Memory:     7,987 MB
Available Physical Memory: 3,033 MB
Virtual Memory: Max Size:  14,643 MB
Virtual Memory: Available: 7,877 MB
Virtual Memory: In Use:    6,766 MB
Page File Location(s):     C:\pagefile.sys
Hotfix(s):                 4 Hotfix(s) Installed.
                           [01]: KB5020622
                           [02]: KB5020044
                           [03]: KB5019304
                           [04]: KB5020487
mattw-mega commented 1 year ago

This is due to debug logging being turned on in MEGAsync. Go to your Settings dialog, account tab, and click 5 times on the Pro/Free account type icon to toggle it on or off. When it's off, you can delete the log. thanks

lackovic commented 1 year ago

Go to your Settings dialog, account tab, and click 5 times on the Pro/Free account type icon to toggle it on or off. When it's off, you can delete the log.

I clicked 5 times on that icon and nothing happened. After that I was able to delete the file although there was no indication anywhere whether I had the debug logging on or off.