Installation fails on Fedora 38

gbcox commented 1 year ago

Receiving the following message when trying to install on Fedora 38: Problem: conflicting requests

nothing provides libraw.so.20()(64bit) needed by megasync-4.9.1-3.1.x86_64

Fedora 38 uses: /usr/lib64/libraw.so.23

PJFonseca commented 1 year ago

I only get this error when trying to install rpm for the 37 in the 38, using the correct RPM it works (the installation). My error appears after the installation:

MEGAprivate ERROR DUMP Application: MEGAsync [64 bit] Hash: dce2fa4dd1e35a7b42de94215ae3c7b4 Version code: 4901.1 Module name: megasync Timestamp: 1682166728195 Operating system: Linux System version: fedora 38/#1 SMP PREEMPT_DYNAMIC Thu Apr 13 20:27:09 UTC 2023 System release: 6.2.11-300.fc38.x86_64 System arch: x86_64 Error info: Segmentation fault (11) at address 0x7fe4f747cb04 Stacktrace: /lib64/libmediainfo.so.0(+0x164c4a) [0x7fe377764c4a] /lib64/libmediainfo.so.0(+0x164c4a) [0x7fe377764c4a] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze13Trusted_IsNotEPKc+0x179) [0x7fe3777787d9] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze11Data_ManageEv+0x7d) [0x7fe3777773dd] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze12Buffer_ParseEv+0x1f8) [0x7fe37776c1d8] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze25Open_Buffer_Continue_LoopEv+0x118) [0x7fe37776c358] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze20Open_Buffer_ContinueEPKhm+0x608) [0x7fe37776d928] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib21File__MultipleParsing20Read_Buffer_ContinueEv+0x69) [0x7fe3777cb7b9] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze25Open_Buffer_Continue_LoopEv+0xa2) [0x7fe37776c2e2] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13File__Analyze20Open_Buffer_ContinueEPKhm+0x608) [0x7fe37776d928] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib18MediaInfo_Internal20Open_Buffer_ContinueEPKhm+0xc7) [0x7fe3778113a7] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib9MediaInfo20Open_Buffer_ContinueEPKhm+0x10) [0x7fe3777d0d80] /usr/bin/megasync() [0x74934b] /usr/bin/megasync() [0x7498ca] /usr/bin/megasync() [0x6d8c42] /usr/bin/megasync() [0x6e0351] /usr/bin/megasync() [0x6e7ce9] /usr/bin/megasync() [0x6e8a7c] /usr/bin/megasync() [0x681c62] /usr/bin/megasync() [0x81dbd4] /usr/bin/megasync() [0x81dc9c] /lib64/libstdc++.so.6(+0xe31e3) [0x7fe374ee31e3] /lib64/libc.so.6(+0x8cc57) [0x7fe374cadc57] /lib64/libc.so.6(+0x112a70) [0x7fe374d33a70]

dmytrodubinin commented 1 year ago

The same after install on Fedora 38:

MEGAprivate ERROR DUMP Application: MEGAsync [64 bit] Hash: a6fc4346a39e3c58d626ad268aae7b8f Version code: 4901.1 Module name: megasync Timestamp: 1682493753404 Operating system: Linux System version: fedora 38/#1 SMP PREEMPT_DYNAMIC Thu Apr 20 23:05:25 UTC 2023 System release: 6.2.12-300.fc38.x86_64 System arch: x86_64 Error info: Segmentation fault (11) at address 0x7f64e1f43a60 Stacktrace: /lib64/libmediainfo.so.0(+0x164c4a) [0x7f6351b64c4a] /lib64/libmediainfo.so.0(+0x164c4a) [0x7f6351b64c4a] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze13Trusted_IsNotEPKc+0x179) [0x7f6351b787d9] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze6Get_L4ERjPKc+0xef) [0x7f6351b7cd7f] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib14File_VorbisCom12Header_ParseEv+0x2f) [0x7f6351f8fdef] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze13Header_ManageEv+0x21f) [0x7f6351b6bc8f] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze12Buffer_ParseEv+0x197) [0x7f6351b6c177] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze25Open_Buffer_Continue_LoopEv+0x118) [0x7f6351b6c358] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze20Open_Buffer_ContinueEPKhm+0x608) [0x7f6351b6d928] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze20Open_Buffer_ContinueEPS0_PKhmbd+0x5cb) [0x7f6351b6eeab] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib19File_Ogg_SubElement7CommentEv+0x462) [0x7f6351f3d542] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze11Data_ManageEv+0x7d) [0x7f6351b773dd] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze12Buffer_ParseEv+0x1f8) [0x7f6351b6c1d8] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze25Open_Buffer_Continue_LoopEv+0x118) [0x7f6351b6c358] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze20Open_Buffer_ContinueEPKhm+0x608) [0x7f6351b6d928] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze20Open_Buffer_ContinueEPS0_PKhmbd+0x5cb) [0x7f6351b6eeab] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib8File_Ogg10Data_ParseEv+0x5ee) [0x7f6351f379ee] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze11Data_ManageEv+0x7d) [0x7f6351b773dd] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze12Buffer_ParseEv+0x1f8) [0x7f6351b6c1d8] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze25Open_Buffer_Continue_LoopEv+0x118) [0x7f6351b6c358] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib13FileAnalyze20Open_Buffer_ContinueEPKhm+0x608) [0x7f6351b6d928] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib18MediaInfo_Internal20Open_Buffer_ContinueEPKhm+0xc7) [0x7f6351c113a7] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib11Reader_File30Format_Test_PerParser_ContinueEPNS_18MediaInfo_InternalE+0x3d1) [0x7f6351f79481] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib11Reader_File21Format_Test_PerParserEPNS_18MediaInfo_InternalERKNSt7__cxx1112basic_stringIwSt11char_traitsIwESaIwEEE+0x2f7) [0x7f6351f784f7] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib11Reader_File11Format_TestEPNS_18MediaInfo_InternalENSt7cxx1112basic_stringIwSt11char_traitsIwESaIwEEE+0x5ca) [0x7f6351f78e6a] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib18MediaInfo_Internal5EntryEv+0xe26) [0x7f6351c17146] /lib64/libmediainfo.so.0(_ZN12MediaInfoLib18MediaInfo_Internal4OpenERKNSt7cxx1112basic_stringIwSt11char_traitsIwESaIwEEE+0x118) [0x7f6351c10178] /usr/bin/megasync() [0x75032d] /usr/bin/megasync() [0x852570] /usr/bin/megasync() [0x854dbb] /usr/bin/megasync() [0x5e5ac5]

dmytrodubinin commented 1 year ago

I switched to Flatpak version, no issues with running and syncing (don't forget to get permission to your syncing directory via apps like Flatseal)

Favo02 commented 1 year ago

Same error (segfault) running rpm version.

Crash with literally no info / log with flatpak version.

Favo02 commented 1 year ago

Update:

downgrading libmediainfo from version 23.03-1.fc38 to version 22.12-1.fc38 fixes the issue on Fedora 38

josedr120 commented 1 year ago

Update:

downgrading libmediainfo from version 23.03-1.fc38 to version 22.12-1.fc38 fixes the issue on Fedora 38

how i can downgrade that lib?

rl-mega commented 1 year ago

Hi! About the libmediainfo related crash: we will release soon a new version with a fix (should be v4.9.4). In the meantime, you can try to run the app with the --nogfx flag: (in a terminal, run megasync --nogfx). This disables some processing on audio and video files that uses libmediainfo, such as generating previews and extracting cover art. If this works for you and you have the app autostarting at login, you can temporarily edit megasync's autostart file: open ~/.config/autostart/megasync.desktop with a text editor, and change the line Exec=megasync to Exec=megasync --nogfx.

Favo02 commented 1 year ago

Update: downgrading libmediainfo from version 23.03-1.fc38 to version 22.12-1.fc38 fixes the issue on Fedora 38

how i can downgrade that lib?

You should try the solution suggested by @rl-mega, but I will leave this here anyway (for fedora 38):

Download libmediainfo old version from koji (do not download the src version, choose the correct one for your architecture, probably x86_64)
sudo dnf remove libmediainfo
sudo dnf install ./local_libmediainfo_rpm.rpm

remember to do NOT update the package (guide to exclude libmediainfo updates from sudo dnf update)

PJFonseca commented 1 year ago

Hi! About the libmediainfo related crash: we will release soon a new version with a fix (should be v4.9.4). In the meantime, you can try to run the app with the --nogfx flag: (in a terminal, run megasync --nogfx). This disables some processing on audio and video files that uses libmediainfo, such as generating previews and extracting cover art. If this works for you and you have the app autostarting at login, you can temporarily edit megasync's autostart file: open ~/.config/autostart/megasync.desktop with a text editor, and change the line Exec=megasync to Exec=megasync --nogfx.

Thank you for the comment. Didn't work for me (had flatpack), will wait for the new version :)

PJFonseca commented 1 year ago

Update: downgrading libmediainfo from version 23.03-1.fc38 to version 22.12-1.fc38 fixes the issue on Fedora 38

how i can downgrade that lib?

You should try the solution suggested by @rl-mega, but I will leave this here anyway (for fedora 38):
* Download `libmediainfo` old version from [koji](https://koji.fedoraproject.org/koji/packageinfo?packageID=18040) (do not download the `src` version, choose the correct one for your architecture, probably `x86_64`)

* `sudo dnf remove libmediainfo`

* `sudo dnf install ./local_libmediainfo_rpm.rpm`
remember to do NOT update the package (guide to exclude libmediainfo updates from sudo dnf update)

Did this and it worked! Thank you so much @Favo02.

meganz / MEGAsync

Installation fails on Fedora 38 #795