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meganz / iOS

MEGA for iOS
https://apps.apple.com/app/mega/id706857885?mt=8
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App hangs / loads indefinitely when launched from files #62

Open dusrdev opened 2 years ago

dusrdev commented 2 years ago

General Information

Screen recording showing the issue

What happened?

When trying to launch the app from files, to import from the cloud, sometimes the app loads and then hangs, it gets stuck like that. The screen recording shows it perfectly. You can also see that I lowered the status bar panel and the app lost focus and started reloading, at the end of which it was stuck again...

What did you expect to happen?

That the app won't get stuck, obviously...

angelds-mega commented 1 year ago

Hello, Please update your app version to latest (7.10.1) and try it again. If the issue persist: Please restarting your device. Does the load/hang only happen when you launch it from files? Can you access your MEGA account w/o any issues from mobile app and from web browser?