Create categories for helpdesk articles and FAQs.

[oluademola]

Currently, we have FAQs scattered across various websites (Meilisearch pricing page, MS Cloud website, Documentation website). For easier access, we could centralize these contents in the Crisp helpdesk. Aside from the documentation website, this would provide users with another self-help channel and reduce the likelihood of submitting a support request when the answer could be readily available.

For the first iteration. I am proposing a General and MS Cloud category. We would make regular updates and addition as things evolve.

📢 Open to suggestions!

[CaroFG]

What is the Crisp helpdesk? And who can access it?

[oluademola]

Hi @CaroFG. It's available in the chat widget.