meltano / support

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Create a "list" in HubSpot for folks in Alpha/Beta and eventually "Customers" #2

Closed afolson closed 1 year ago

afolson commented 1 year ago

The support portal can be accessed by a HubSpot list of specific users and companies. They'll automatically be sent an email to register which will grant them access to see a list of open/closed tickets.

afolson commented 1 year ago

See #1 for info on how to play around with the portal and lists

DouweM commented 1 year ago

Right now we have this list: https://app.hubspot.com/contacts/20712484/objects/0-2/views/10066274/list?redirectFrom=crm-records-ui for anyone who's signed up for the waitlist, we can likely filter that down to "Alpha - Onboarding" to give those access to the support portal.

afolson commented 1 year ago

@DouweM I think that will work for now. If we end up needing a static list of people I can open another issue. Thanks!