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memen45 / SubMusic

Sync music and podcasts to your Garmin watch from your own SubSonic or Ampache server
GNU General Public License v3.0
122 stars 13 forks source link

no sync : NC-20.0.2, SubMusic-0.0.21, Fenix 6xPro #9

Closed stefangweichinger closed 3 years ago

stefangweichinger commented 3 years ago

Sorry to say, but I don't get music synced for a few days now. The problems might be older already, I didn't use your music provider app for quite a while.

Maybe it's related to the RC-firmware of the Fenix6, I don't know, I only want to mention that.

Current situation:

I use the subsonic API, "test server" on the watch works fine. I can fetch and select playlists. "sync" just does time out. It stands there at "0%" for some minutes, then fails. Nothing in my nextcloud-logs. There was something around external user authentication, but I removed that app and its config, that error is gone, no difference in the behavior of SubMusic.

This was the situation before and after upgrading to 0.0.21 right now (dec 9, 10:15h)

memen45 commented 3 years ago

Thanks a lot for reporting! I have received another report of this issue and I have not been able to solve it yet.

stefangweichinger commented 3 years ago

I removed all but 3 files which were already on the watch. So the sync should be instant. Nothing, "0%" for minutes ... No files "need sync" on the watch.

So I interpret this as "sync doesn't happen" ?

memen45 commented 3 years ago

So after the sync if you open the Configure Playback, are all the songs still on the playlist? Thanks a lot for the feedback. I will try some things and hopefully update soon. It might take a couple of hours though, as I am still unsure of the cause and I want to implement your suggested improvement as well to make debugging easier for you.

stefangweichinger commented 3 years ago

No problem, no hurry. I have other things to do as well and also want to find the time for my running today ;-)

The files are on the watch, but right now playback starts and I don't hear anything on the BT buds. This was now "solved" by rebooting the watch -> this is very likely a FW issue w/ "13.00 Public Release Candidate" This is all rather frustrating ;-)

memen45 commented 3 years ago

From your explanation I do not completely understand what problem remains and which was solved, let me know what you mean exactly.

Just now I released a new version that includes some potential fix for your problem. However, if it is not fixed, I think the problem is due to some bug in Connect IQ. Let me know your experience and if it still hangs, I will try another solution.

Looking forward to hearing from you!

stefangweichinger commented 3 years ago

Great improvement! More detail later.

stefangweichinger commented 3 years ago

Sync works now. Great. Quicker and reliable, I add stuff right now and retry, but it looks good Also accessing sync vs. playback seems a bit better. It makes a difference if I go via Settings or directly via "hot key" (in case of F6 it's "long press down button". But way better, really!

An additional point (sorry ...): there seems to be an icon missing (or no matching icon available) on the F6:

When I chose "the hamburger" (three dots) in playback, between "random" and "volume" there is the menu point "SubMusic": it has no icon, so you have to know there is something ;-)

... I will sync more files now, looks very promising now. thanks

memen45 commented 3 years ago

After rereading some feedback from another developer I think I know the exact cause. There are actually two flows possible for sync

I have to choose which of the two to support, cause as it seems now, I can only support one of the two at a time.

There is also a third flow, which is initiated automatically e.g. when the watch is charging. I have no idea yet when that is working or when it's broken. If you have experience with this, please let me know! (If it is completed, you can check the menu again, the time of last sync should be updated)

Thanks a lot for testing!

stefangweichinger commented 3 years ago

So you suggest, that charging also triggers a sync? The whole fuzzing around used quite some battery today, so I have to charge the watch right now. I could put a new mp3 up there and see what happens ... ?

memen45 commented 3 years ago

Yes! Well at least on my device, often the sync starts some time after connecting the watch to the charger. I don't think changing server side matters for the sync initiation, but it might make it easier for you to spot the update!

stefangweichinger commented 3 years ago

Charging ~20 minutes did not trigger a sync (checked by looking at the time of last sync on the watch).

Now I initiated a "manual" sync and see if the 2 new files come in. Right now it shows that "0% abgeschlossen". I would like to see something like "2 files/205 MB to sync", if possible: that would show me as a user what the current task is, and it helps to judge the "amount of sync work". Just an idea. Maybe too detailed for the mainstream user .. but I assume most of the users aren't mainstream at all.

stefangweichinger commented 3 years ago

completely leaving the music app and restarting it via "long press down" seems to trigger another, different sync flow:

now I see "Synchronisieren" and a progress circle around it ... (I like this one better than the "0%")

This sync finished OK, and I can now play the 2 new files on the watch.

That's good. ;-)

Does that help you?

stefangweichinger commented 3 years ago

plus: now I plugged it into the charger again and that triggered a sync ... the one with the "0%" display ... seems to fail, as it takes minutes already / and there are no changed files in the nextcloud.

memen45 commented 3 years ago

completely leaving the music app and restarting it via "long press down" seems to trigger another, different sync flow:

Cannot reproduce this flow unfortunately. However I recognize that there are two possible sync screens. As a developer I do not have control over this. All I can do is set the percentage of completion and notify completion. These latter two do not always work apparently.

The newest SDK version supports more granular progress reporting for downloads, such that even during file download the progress can be updated. I will try and add this feature soon as it helps especially when downloading large files (podcasts).

memen45 commented 3 years ago

plus: now I plugged it into the charger again and that triggered a sync ... the one with the "0%" display ... seems to fail, as it takes minutes already / and there are no changed files in the nextcloud.

Can I conclude that the 0% version fails and the circle progress works? Or is it not related to success of the sync?

stefangweichinger commented 3 years ago

ok, I think I understand. One more and last note today: I did another "manual sync" now, via "long press down", "More ...", "Sync". That works.

What is a bit misleading: after that the menu point "Sync" is showing the timestamp of the last sync before that one, I have to leave and re-enter this menu to update that information. Maybe you can fix that? It's not a problem for me, but might lead to confusion.

Thanks a lot so far. Good night.

stefangweichinger commented 3 years ago

Can I conclude that the 0% version fails and the circle progress works? Or is it not related to success of the sync?

Yes, I also think it's the case. "0%" fails, "circle" works.

memen45 commented 3 years ago

ok, I think I understand. One more and last note today: I did another "manual sync" now, via "long press down", "More ...", "Sync". That works.

Ah, okay, long press down is 'library' or 'configure playback' on your device.

What is a bit misleading: after that the menu point "Sync" is showing the timestamp of the last sync before that one, I have to leave and re-enter this menu to update that information. Maybe you can fix that? It's not a problem for me, but might lead to confusion.

Thanks a lot! Didn't know this screen is reverted to after the sync completed. I should be able to fix this quite easily.

Todo list:

stefangweichinger commented 3 years ago

Yeah, nice ;-)

Wait a bit maybe: Garmin just started rollout of System Software 13.10 for the Fenix6: https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-6-series/247979/system-software-13-10---rollout-in-progress

Maybe that changes something again.

stefangweichinger commented 3 years ago

So far things work for me, thanks.

An observation which might be Fenix-specific, just want to ask:

Does playback of music remember where you last stopped? For music this might not be relevant, for listening to podcasts it would be great if I could continue listening where I stopped yesterday. In my experience that is not the case right now. And with podcasts of multiple hours length this is kind of annoying. Try to fast forward 90 minutes on a watch while running :-P

Do you think/know if this might be related to some "this file is new, because it synced today" or so? Or does the music player on the Garmin watches simply not track "playback position"?

memen45 commented 3 years ago

Are all the syncing issues fixed? Or still the same hanging and working sync flows?

Do you mean tracking for multiple songs (podcasts) at the same time or just store the status of the player such that playing can be continued from the last session? Maybe it is better to make a separate issue for this, so I can close this one soon (update is on the way, including a warning when a possibly hanging sync flow is started).

stefangweichinger commented 3 years ago

Status: same as last week:

tracking:

memen45 commented 3 years ago

Todo list:

memen45 commented 3 years ago

Todo list:

As per version 0.1.0-alpha the granular sync progress update is included. Hope this helps. With regards to the missing icon: I have no idea what I can do about it right now, so will be fixed later.

stefangweichinger commented 3 years ago

feedback: last release breaks things for me, sorry

But it seems the watch has an issue with Wifi or BT, as others report for the current firmware (this also drains battery).

I restart it and retry sync: it takes a long time searching the Wifi-network ... and fails. "select playlists": brings a strange screen (half white, half black) ... and now things just hang, no wifi found, nothing possible.

hmm. Just to provide feedback.

memen45 commented 3 years ago

Thanks a lot for your feedback and sorry to hear it is not working properly. The update indeed broke the Error reports, and that may be the cause of your half white half black screen. I have just now pushed an update (v0.1.1-bravo) which should fix it. Let me know if you are able to see error reports properly, it should help track down the problem with the watch as well.

stefangweichinger commented 3 years ago

had to reboot once again, after upgrading your package Now I added a new file and was able to sync. nice.