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merchantprotocol / theadslab

The Ads Lab - Development Roadmap - Our platform combines with your customer data and ours to de-anonymize your website traffic. Our platform is being used to identity 30% of anonymous website traffic.
https://app.theadslab.io
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Identified Contacts is blank #48

Closed ChristianEscobedo closed 2 years ago

ChristianEscobedo commented 2 years ago

Issue Brief

When was this bug experienced: 5/12/22 What is the purpose of this issue? All data disappeared from previous resolutions

Explain the background context.? not sure

Please remember to search the issue tracker for your issue before posting a possible duplicate. It's better to enhance an existing issue with your experience than to create a second issue that will be immediately closed.

Resources

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https://markuphero.com/share/RPTv5NnrVWrB6XEPUFT8

Steps to reproduce

Listing of detailed steps needed to reproduce this error. Emphasis any steps that are critical to the reproduction of the bug.

  1. Bug was found on production
  2. ...

Actual result

Explain the unexpected "bug(s)" that we should be looking for.

  1. ... No data from previous resolutions

Expected result

Explain what you "expect" to be happening instead of the bug.

AnnuitiesHQ commented 2 years ago

SAME ISSUE

jonathonbyrdziak commented 2 years ago

Yea, I rolled out a unified data table 5/11/2022 to give you more data and more resolutions. That new table isn't compatible with the "identified leads" page at the moment.

Expect this to be updated by friday to provide you with the full data set, including all past data.

larissalamaster commented 2 years ago

Same issue

abadger13 commented 2 years ago

same issue

abadger13 commented 2 years ago

Maybe this means progress? I have site owners asking for leads. This morning on the dashboard the Identified Leads widget gave an error that said

"Oops… there was a problem during the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Please try again. If this error occurs repeatedly please contact your Matomo administrator for assistance.

Need more help? Community Help."

Clicking the "contact your Matomo administrator" opened an email to Jonathon, Jesse, and Adam. So I'm reporting here instead.

jonathonbyrdziak commented 2 years ago

This should be fixed now. You can see all your data and the calculated match rates now. I'm doing direct queries against the db, so it should be quick too, assuming you dont have TONS of leads.