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merchantprotocol / theadslab

The Ads Lab - Development Roadmap - Our platform combines with your customer data and ours to de-anonymize your website traffic. Our platform is being used to identity 30% of anonymous website traffic.
https://app.theadslab.io
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Access Denied after setting up google sheet sync #50

Closed abadger13 closed 2 years ago

abadger13 commented 2 years ago

Issue Exporting from dashboard to Google Sheet

I can see leads and data in the dashboard, but I can't export them. I set up export via integration to Google Sheet and when the sheet was generated I clicked the link in the message at the top of the page, and the page said I was denied access. I'm logged in to the right Google account. How do I grab the data? Thanks.

Resources

Screen Shot 2022-05-11 at 12 21 19 PM Screen Shot 2022-05-11 at 12 21 28 PM

Screen Shot 2022-05-12 at 8 39 48 AM

Steps to reproduce

  1. Set up export in the dashboard via integration tool/tab2.
  2. When I clicked the "Open your google spreadsheet " link I was either denied access or3.
  3. If I wasn't give the "open" link I just got the error message I am showing in this report.

Expected result

I should be able to get access to the google sheet.

jonathonbyrdziak commented 2 years ago

When creating your sheet integration there's an option to enter your email. Can you provide a screenshot of step 2 of the sheet integration that shows your email entered.

abadger13 commented 2 years ago

Screen Shot 2022-05-12 at 12 52 32 PM

Entering my email fixed the Access Denied. The resulting Google Sheet is empty but I've been running since May 3, and should have data in the sheet. It's on the dashboard.

abadger13 commented 2 years ago

Operator error. I forgot about the nul sheet 1. All fixed. Thank you!